Mercedes-Benz of Fort Washington - Service Center

Service Everyone is so professional and you are always treated like an important customer Thank you for the assistance With my concerns with the door that Everyone is so professional and you are always treated like an important customer Thank you for the assistance With my concerns with the door that opens for putting gas in car More

60 miles B Service Service was done in a timely fashion. The service representative was cordial and extremely pleasant. This was definitely one of my best experience at Service was done in a timely fashion. The service representative was cordial and extremely pleasant. This was definitely one of my best experience at a dealership service center. Keep up the good work More

Excellent Tony is always great to work with, he goes above and beyond to make sure I am taken care of, also the attendants who greet you are very courteous an Tony is always great to work with, he goes above and beyond to make sure I am taken care of, also the attendants who greet you are very courteous and helpful. More

Poor service, used car dealer type tactics Car was taken in as a warranty repair, I was told despite it being a warranty they would not do the work unless I paid all the labour and they were pr Car was taken in as a warranty repair, I was told despite it being a warranty they would not do the work unless I paid all the labour and they were pretty sure despite the documented history it wasn't a warranty issue eventhough the work was garaunteed and warranteed by Mercedes-Benz. More

Excellent Service ! The Mercedes-Benz service made a great impression... checking in my care was extremely easy, the on-going communication was really effective and the c The Mercedes-Benz service made a great impression... checking in my care was extremely easy, the on-going communication was really effective and the completed service was superb! Thank you! More

Awesome as always! Great work and exceptional service. They exceed expectations and recommend highly. I have been a customer for 12 years and it has always been positiv Great work and exceptional service. They exceed expectations and recommend highly. I have been a customer for 12 years and it has always been positive. More

software update It is always a pleasure to have Tony taking care of my service needs and getting me in and out as quickly as possible. Nick It is always a pleasure to have Tony taking care of my service needs and getting me in and out as quickly as possible. Nick More

First visit to Mercedes Ft. Washington Was taken immediately. Very professional. Very comfortable atmosphere for waiting. Thank you for the coffee and cookies, Comfortable chairs in waiting Was taken immediately. Very professional. Very comfortable atmosphere for waiting. Thank you for the coffee and cookies, Comfortable chairs in waiting area and great magazines to pass the time away. It was important to us to build a relationship. More

The dealership wants their patrons to be happy I had a recurring problem with my new car but they continued to work on it and hopefully it will not become another problem since this is a leased veh I had a recurring problem with my new car but they continued to work on it and hopefully it will not become another problem since this is a leased vehicle and could become criteria under the Lemon Law, More

Great Express service and 10M check up was done within time estimated and waiting atmosphere was great. In addition my question about Nav. system was answe Express service and 10M check up was done within time estimated and waiting atmosphere was great. In addition my question about Nav. system was answered More