Mercedes-Benz of Fort Washington - Service Center

Quick professional service I was able to schedule an appointment quickly to have a USB port replaced. The service was done quickly and is in working order now. All employees are I was able to schedule an appointment quickly to have a USB port replaced. The service was done quickly and is in working order now. All employees are friendly and professional. More

Smooth and Efficient Within about an hour and a half on a Saturday afternoon, I was able to drop in for an unscheduled but express service call to get a diagnosis and corr Within about an hour and a half on a Saturday afternoon, I was able to drop in for an unscheduled but express service call to get a diagnosis and correction of a damage tire alert indicated on my vehicle display. A tire replacement was necessary but lessened a bit by the comfortable surrounding at the Fort Washington dealership and the courteous and professional treatment that I received. More

Excellent Cusyomer Service I was in on a Saturday with no appointment. I was taken care of quickly and with the same level of service as always. Great job! I was in on a Saturday with no appointment. I was taken care of quickly and with the same level of service as always. Great job! More

positive experience, very helpful service was superior express was just as stated, I was in for body repair and out in less than an hour highly recommend have used for over twenty year service was superior express was just as stated, I was in for body repair and out in less than an hour highly recommend have used for over twenty years always positive results at dealership More

Excellent Excellent, very attentive and caring staff. Joanne was very quick to respond to my concerns about the problems with my 2011 Mercedes Benz GL550. I wil Excellent, very attentive and caring staff. Joanne was very quick to respond to my concerns about the problems with my 2011 Mercedes Benz GL550. I will definitely come back to the dealership for service and most likely for my next vehicle. More

Everyone was amazing to me especially Derek Everyone treated me wonderful especially Derek. That’s why I will always go to Fort Washington Mercedes to service and lease mine and my Husband’s ca Everyone treated me wonderful especially Derek. That’s why I will always go to Fort Washington Mercedes to service and lease mine and my Husband’s cars. Chip Sunstein and Derek and his service department treats us wonderful Ty Jodi Costin More

Tony and His Team: Outstanding Service and Professionalism The Service department is phenomenal. Tony and his team, with a particular shout out to Paul and Frank, know their jobs and go above and beyond to pr The Service department is phenomenal. Tony and his team, with a particular shout out to Paul and Frank, know their jobs and go above and beyond to provide awesome customer service; they coordinate with the great team of mechanics, loaner cars, receptionists, receivables, etc. to make everything just right. My 75 year old mother brings her car from the Poconos to Fort Washington, because the service experience is worth it. My husband used to go to a different MB Dealership, not part of the Fort Washington group, and had a markedly different service experience over a couple of years. I finally convinced him to switch and he notices a big difference. Tony and company provide top to bottom excellence. Thank you! More

Excellent Jimmy and the crew were very helpful an friendly excellent service and will do whatever for there customers will definitely recommend people to come v Jimmy and the crew were very helpful an friendly excellent service and will do whatever for there customers will definitely recommend people to come visit whenever there looking for a car and quility service! Well done jimmy vinter i appreciate everything More

Best Service & Kind Workers Everything was perfect. I have experience in receiving services from three other dealer shops of Mercedes. But this place was Best! Workers who helped Everything was perfect. I have experience in receiving services from three other dealer shops of Mercedes. But this place was Best! Workers who helped me were very kind! Even though I didn't say about a battery of my car key which the amount of battery is small, they exchanged it to a new one without any charge! I'm satisfied! I Love This Place. More

Great Service as Usual Service was friendly, timely and complete as usual. Tony the service rep was responsive and thorough. The experience at this dealership is always g Service was friendly, timely and complete as usual. Tony the service rep was responsive and thorough. The experience at this dealership is always great and is one of the reasons I have been a customer for over 30 years. More