Mercedes-Benz of Fort Washington - Service Center

Great Experience! From beginning to end, each representative conducted themselves very professionally and with a friendly smile. Advisor Mike O’Brien kept open communic From beginning to end, each representative conducted themselves very professionally and with a friendly smile. Advisor Mike O’Brien kept open communication which helped with knowing how long and how much for service. I feel that the service received was ‘the best or nothing’! More

Look at my statement above. All the service people are friendly and nice to work with. My only complaint is in the waiting area Fox News is on the tv. I don't believe they shou All the service people are friendly and nice to work with. My only complaint is in the waiting area Fox News is on the tv. I don't believe they should have such a politically charges station on. If I was waiting for my car to be serviced I would have insisted that the station be changed. It is poor business to have any political poi by a of view expressed in a work place. More

Great Service Christina was especially helpful with all my questions. It was a very smooth and enjoyable process. I will recommend my friends to visit the dealer. Christina was especially helpful with all my questions. It was a very smooth and enjoyable process. I will recommend my friends to visit the dealer. More

Excellence Everything was great! Friendly and courteous service. I love when your addressed by name. The personable experience goes a long way! I will be coming Everything was great! Friendly and courteous service. I love when your addressed by name. The personable experience goes a long way! I will be coming back in the future and prefer to continue to work with Joanne. More

Thanks, Joanne! Joanne in Service is always extremely accommodating and a fantastic point of contact for all customers. As always, thank you for all of your help, Joa Joanne in Service is always extremely accommodating and a fantastic point of contact for all customers. As always, thank you for all of your help, Joanne! More

items on 10,000. mile checkup on vehicle christina was very helpful in explaining the sch. a service for 10,000 miles on my vehicle and very professional and courteous. she was patient in de christina was very helpful in explaining the sch. a service for 10,000 miles on my vehicle and very professional and courteous. she was patient in detailing the information for me to comprehend it. More

Service B7 on GLK350 is excellent Customer service Michael O'brien is taking care of my car fast and good job, the car is clean and function good. I'm happy with the service today. Customer service Michael O'brien is taking care of my car fast and good job, the car is clean and function good. I'm happy with the service today. More

Quick professional service I was able to schedule an appointment quickly to have a USB port replaced. The service was done quickly and is in working order now. All employees are I was able to schedule an appointment quickly to have a USB port replaced. The service was done quickly and is in working order now. All employees are friendly and professional. More

Smooth and Efficient Within about an hour and a half on a Saturday afternoon, I was able to drop in for an unscheduled but express service call to get a diagnosis and corr Within about an hour and a half on a Saturday afternoon, I was able to drop in for an unscheduled but express service call to get a diagnosis and correction of a damage tire alert indicated on my vehicle display. A tire replacement was necessary but lessened a bit by the comfortable surrounding at the Fort Washington dealership and the courteous and professional treatment that I received. More

Excellent Cusyomer Service I was in on a Saturday with no appointment. I was taken care of quickly and with the same level of service as always. Great job! I was in on a Saturday with no appointment. I was taken care of quickly and with the same level of service as always. Great job! More