Mercedes-Benz of Fort Washington - Service Center

GREAT SERVICE FOR MY E350 I was met at the dealership as I drove my car in. Check in was seamless and efficient. My car was ready on time and there were no surprises. Great I was met at the dealership as I drove my car in. Check in was seamless and efficient. My car was ready on time and there were no surprises. Great service and good value. More

Excellent Customer Service Arrived early as advised, and dealing with Joanne Zaren was a pleasure, she was extremely polite, and very helpful when checking in. Great teamwork wi Arrived early as advised, and dealing with Joanne Zaren was a pleasure, she was extremely polite, and very helpful when checking in. Great teamwork with the Service department! More

over and above I used express service to have a new tire installed. The process was quick and efficient. Waiting area was comfortable. The guys in the pickup ar I used express service to have a new tire installed. The process was quick and efficient. Waiting area was comfortable. The guys in the pickup area were very attentive and went out their way to get my car through the car wash to get me on my way, More

Exceed Expectations The coordination of the Loaner Car by Juan Rodriguez along with the on time completion of the service met and exceeded my expectations. The pick-up w The coordination of the Loaner Car by Juan Rodriguez along with the on time completion of the service met and exceeded my expectations. The pick-up was very efficient. More

Service A for 2013 C Class Shuttled us to local restaurant so we could have breakfast, which was a very nice service. Sorry but I still think the price for service is way too hi Shuttled us to local restaurant so we could have breakfast, which was a very nice service. Sorry but I still think the price for service is way too high. More

Best service ,professional customer service,mechanics know what they doing! NEXT DAY APPOINTMENT! Very professional front Desk! BEST BEST BEST BEST BEST BEST BEST ,professional customer service,mechanics know what they doing! NEXT DAY APPOINTMENT! Very professional front Desk! BEST BEST BEST BEST BEST BEST BEST BEST BEST BEST BEST More

Air Filter wasn't tightened onto Throttle body.. Went in for my first service 10k service on my Sprinter. Got the car back and started driving, realized that the coolant was on low so I decided to ad Went in for my first service 10k service on my Sprinter. Got the car back and started driving, realized that the coolant was on low so I decided to add some in. Once I opened the hood, I noticed the air filter hose that goes into the throttle body was completely loose! All the wires were not clipped back on where they should be. They did not top off my fluids.. they did not put the wiring back to how it should be coming out of a dealership.. and the air filter hose was completely loose.. if I wouldnt check, I couldve easily ruined my engine if debris would get into there since! More

excellent! my vehicle was finished in a few hours which I wasn't expecting. the team working with me went above and beyond to assure me that the vehicle left the my vehicle was finished in a few hours which I wasn't expecting. the team working with me went above and beyond to assure me that the vehicle left the dealership in top notch. I love Mercedes customer service!!!!! the best I've ever experienced as a car owner. thats why I will always buy Mercedes! More

10000 mile service brought my car in for service from the phone call to when I picked up my vehicle everything was a pleasure including my service advisor Tony C. brought my car in for service from the phone call to when I picked up my vehicle everything was a pleasure including my service advisor Tony C. More

service Tony and Dexter are professional and friendly making it easy and pleasant to do business with. Both went the extra mile to satisfy my problems Tony and Dexter are professional and friendly making it easy and pleasant to do business with. Both went the extra mile to satisfy my problems More