Mercedes-Benz of Fort Washington - Service Center

Professional, attentive to the customer and to detail Paul is great to work with. All the reps are wonderful. They get you in and out very fast. I don't think I have ever had to wait to be seen at the cou Paul is great to work with. All the reps are wonderful. They get you in and out very fast. I don't think I have ever had to wait to be seen at the counter. Very nice show room and my kids love the popcorn! More

Recall part Amazing service as always! Quick and reliable, amazing people that work there, always clean and vacuum your car and they even shined my tires! Thank y Amazing service as always! Quick and reliable, amazing people that work there, always clean and vacuum your car and they even shined my tires! Thank you!!! More

Finally my trunk got repaired It took along time to get the part to repair my trunk. It took 2 months to receive the part. When the part came in the trunk was fixed immediately. It took along time to get the part to repair my trunk. It took 2 months to receive the part. When the part came in the trunk was fixed immediately. More

Excellent Daniel Lopez is extraordinary in the sales department and always displays superb customer service! He always goes over and beyond to assist the custom Daniel Lopez is extraordinary in the sales department and always displays superb customer service! He always goes over and beyond to assist the customer which is very reassuring! Xavier also always displays excellent customer service and always ensures that the customer is happy! I recommend both employees! More

Unparalleled service The cars are incredible but, truly, no car dealership provides better service than Mercedes. Unfortunately, while driving home from work, I recently The cars are incredible but, truly, no car dealership provides better service than Mercedes. Unfortunately, while driving home from work, I recently had 2 tires blow out at the same time (giant Philly pothole!). I was tired, to say the least, when I got to the MB service center but Paul Forsyth processed my claim quickly and sent me on my way with a loaner car. After an awful situation, I was on my way home in no time. Paul is a great service agent and representative for MB. He is really able to anticipate customer needs and does what he can to help in any situation. More

Service work on my 2016 E 350 was satisfactory I was very impressed with the way I was treated. I was also very satisfied with the timely fashion in which they completed the repairs. I was very impressed with the way I was treated. I was also very satisfied with the timely fashion in which they completed the repairs. More

Outstanding Service Very reliable and accomodating dealership. Will always try to meet your timeframe and schedule. If you plan well, you can arrange for a convenient loa Very reliable and accomodating dealership. Will always try to meet your timeframe and schedule. If you plan well, you can arrange for a convenient loaner. More

Battery replacement The service was professional, friendly, and competent. Paul had great communication skills and I felt he was very knowledgeable in finding what needed The service was professional, friendly, and competent. Paul had great communication skills and I felt he was very knowledgeable in finding what needed to be done with my car. More

After 3500$ worth of work they tried to deliver the car unw Too expensive. They always delivered a.car washed after service. Not this time I had to ask if they would do it Initially they suggested I tak Too expensive. They always delivered a.car washed after service. Not this time I had to ask if they would do it Initially they suggested I take it to the car wash down the street I insisted they do it I had to wait for them to do it More

Fixed an issue that was hard to diagnose They took the car in, diagnosed from my description and fixed it. They kept me informed without me having to pester. The car was ready when promised. They took the car in, diagnosed from my description and fixed it. They kept me informed without me having to pester. The car was ready when promised. More