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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,317 Reviews

2,317 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 06, 2019

Excellent Service Efficient, knowledgeable and genuinely caring and friendly. They also provide a very comfortable waiting room that makes the time productive and pass More

by Nancy N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
February 06, 2019

Big Brother You can question any car dealership, as expensive as things car around high end cars. This dealership has been fair without too much haggling. It’s be More

by MTHENDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
February 05, 2019

Excellent experience Over the top overpriced! The service in its totality namely from reception to service advisor and loaner of cars is fabulous. Except that you are pricing yourselves out of the More

by IDASKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
February 05, 2019

mercedes me software problem The guys explained there's a flaw that they have no fix for, I wish they told me that before I came up to the dealership. More

by F.W.BERG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Lowe and a service guy whose name I forget
February 05, 2019

Friendly Everyone at Fort Washington’s Mercedes Benz is so friendly. I get great service whenever I bring my car in. The atmosphere is so pleasant that I don’t More

by VFDOLL15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Calantonio
February 03, 2019

40k mile service Always treated great when i bring our cars in for service. From garage greeters to service advisors the end-toe-end experience is always great. More

by SGOZDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zaren
February 01, 2019

.y Service writer was on point and fixed everything together The lady in in sprinter sales was excellent and I say great job I will recommend to all my fellow businessmen who I work with this is the best locatio More

by AJLIMOUSINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female Mercedes sprinter repair
February 01, 2019

Mercedes Fort Washington is Top Shelf Great communication quick turnaround and effective work done on vehicle. Love this dealership and would buy future Mercedes product from Fort Washing More

by DAVE.HERMANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 31, 2019

Oil change As a Young man i was treated rude and The professional they just did oil change and did not complete the fluids inspection they just gave me the ca More

by TELLADOPAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2019 -

Mercedes-Benz of Fort Washington responded

TELLADOPAGAN, I am sorry you were treated rudely. The age of a client is never a consideration when attempting to provide the level of service commensurate with the brand promise. I would like to look into why they did not follow their processes and learn more about the treatment. Would you send me an email with your contact information? cmattis@YourMercedes.com

January 30, 2019

No instrument function My c300 4 magic instrument panel did not have the following functions: speed, turn signals, cruise control, lights, gas gauge, tachometer. After Fort More

by THOMASLENGYEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
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