Mercedes-Benz of Fort Washington - Service Center

service recommendation Service manager Derek Whitman and his staff are second to none. Prompt and courteous service, complete details of what service needs to be completed Service manager Derek Whitman and his staff are second to none. Prompt and courteous service, complete details of what service needs to be completed and price estimate. I would never go anywhere else to service either of our Mercedes and always recommend to anyone to go to them More

Pleasant! My vehicle inspection was thorough, service advisor noted all pertinent recommendations. My vehicle could've been wiped down better after being washed My vehicle inspection was thorough, service advisor noted all pertinent recommendations. My vehicle could've been wiped down better after being washed. Overall, pleasant experience! More

Great Dealership Outstanding! Best Benz facility on the east coast! I drive passes 2 or 3 to go here. Outstanding staff, facility and experience on every visit Outstanding! Best Benz facility on the east coast! I drive passes 2 or 3 to go here. Outstanding staff, facility and experience on every visit More

Very professional service . Very professional throughout the process , starting with scheduling , drop off, registering my vehicle, rental car pick up, keeping me informed thro Very professional throughout the process , starting with scheduling , drop off, registering my vehicle, rental car pick up, keeping me informed throughout the maintenance process, invoicing ,payment and vehicle pick up . More

Service Center Joanne Joanne is awesome. She truly is a can do customer service focused person. Always so helpful, upfront and honest! I travel for work and my schedule is Joanne is awesome. She truly is a can do customer service focused person. Always so helpful, upfront and honest! I travel for work and my schedule is hectic, she goes out of her way to accommodate me. More

Body work Customer service is good but I have to drive back and forth almost 4 times to fix something that's not done perfectly.but still they took care of it.I Customer service is good but I have to drive back and forth almost 4 times to fix something that's not done perfectly.but still they took care of it.I would recommend going there but make sure you explain everything in detail to get it done 100% perfect. More

Best service department anywhere Mercedes of Ft. Washington provides the highest quality service at the most reasonable cost - they are simply the best. they are helpful, efficient, Mercedes of Ft. Washington provides the highest quality service at the most reasonable cost - they are simply the best. they are helpful, efficient, and never try to sell you something you do not need. They are just a pleasure to have in your corner when you need car service! More

Great Everyone was great...the service was great, all had smiles and pleasant attitude so I would most certainly recommend to all my friends this dealership Everyone was great...the service was great, all had smiles and pleasant attitude so I would most certainly recommend to all my friends this dealership to them More

Service Enjoy was very helpful and worked with my work schedule with respect to providing a rental vehicle. Thank you for all of your help in the process. Enjoy was very helpful and worked with my work schedule with respect to providing a rental vehicle. Thank you for all of your help in the process. More