Mercedes-Benz of Fort Washington - Service Center

Great Service I’ve been taking my E350 for service for 7 years now and that speaks for itself. I’ve been happy with my experience with routine maintenance as well I’ve been taking my E350 for service for 7 years now and that speaks for itself. I’ve been happy with my experience with routine maintenance as well as bodywork. Peace of mind is important to me and I never have to worry when I take my car for service. More

Excellent Emergency Service I needed a replacement battery and called the dealership. I needed to have the service completed quickly. They told me to being it in and we would ha I needed a replacement battery and called the dealership. I needed to have the service completed quickly. They told me to being it in and we would have it completed within the hour, in time to make your appointment. They were true to their word, in fact it took 30 minutes and I had time to spare! Thanks to my analyst and the service team! More

ALWAYS GOOD SERVICE always friendly, knowledgeable staff, willing to work with you and accommodate your schedule. Very good parts inventory lowers wait time due to parts always friendly, knowledgeable staff, willing to work with you and accommodate your schedule. Very good parts inventory lowers wait time due to parts availability. we have been back many times with 50 different model MB products and will continue to service at MBFW More

Maintenance experience. Routine 30K maintenance was pleasant to accomplish courtesy of Mike. Appreciated the use of a loaner since required two days. I would recommend for MB Routine 30K maintenance was pleasant to accomplish courtesy of Mike. Appreciated the use of a loaner since required two days. I would recommend for MB maintenance. More

No parts Available for repairs Parts not available from MB Germany to make repairs. Differential needs to be rebuilt. After 9 weeks of waiting, got lead for local repair shop from S Parts not available from MB Germany to make repairs. Differential needs to be rebuilt. After 9 weeks of waiting, got lead for local repair shop from Sprinter sales manager Rick. Trying to see if they can repair but need differential manufacturer from service team. Crazy amount of time has passed without a good solution. More

Scheduled maintenance and state inspection. I received excellent work. The staff was courteous and professional. I waited at the well appointed dealership for the work to be complete. The ove I received excellent work. The staff was courteous and professional. I waited at the well appointed dealership for the work to be complete. The overall experience was less than two hours. Very well done. More

Team worked to get us taken care in a timely manner. Great team. Have been doing a lot of warranty work. Always clean work, no issue, everyone is nice and it is always timely. Would recommend the deale Great team. Have been doing a lot of warranty work. Always clean work, no issue, everyone is nice and it is always timely. Would recommend the dealership to all my friends. More

Scheduled an accessory battery readjustment! Schedule the date and time without incident or hesitation. Additionally, if the visit becomes time consuming, I will be provided a loaner for the day Schedule the date and time without incident or hesitation. Additionally, if the visit becomes time consuming, I will be provided a loaner for the day!! More

Failed to fix the radio which often changes stations when I. Jo Anne was nice and helpful. But MB failed to fix the radio. See above. Failed to fix the radio. The radio often changes stations when I make a turn Jo Anne was nice and helpful. But MB failed to fix the radio. See above. Failed to fix the radio. The radio often changes stations when I make a turn or go over a bump in the road More