Mercedes-Benz of Fort Washington - Service Center

effecient I was on vacation from Ohio when I add an issue with my airmatic system on my s4230. The dealership repaired my car in a quick and timely manner and g I was on vacation from Ohio when I add an issue with my airmatic system on my s4230. The dealership repaired my car in a quick and timely manner and gave me a loner car for convenience. I was very satisfied with my experience. My only disappointment is that I have owned two S430 Mercedes and have had to repair both cars twice for malfunctioning airmatic problems to the tune of over $4,000. More

Happy Only thing I didn’t care for was I just got a notice a check up is due.. they should have done it when I was ther. So now I have to make a trip back. Only thing I didn’t care for was I just got a notice a check up is due.. they should have done it when I was ther. So now I have to make a trip back. Other then that completely satisfied More

Service Supreme If you have ever experienced getting into your car, only to find out you have a FLAT TIRE. What a disappointment! When I called the dealership they If you have ever experienced getting into your car, only to find out you have a FLAT TIRE. What a disappointment! When I called the dealership they told me to bring it right in to the EXPRESS SERVICE center. Xavier was so kind and thoughtful, . He and the service team handled the problem of a nail being in the tire . Thank you, Marlene Wells More

Breaks squealing--no help! I have taken the car in 3 times for a squealing noise that occurs when applying the break. Once, it was a recall determined a faulty break. Now, my c I have taken the car in 3 times for a squealing noise that occurs when applying the break. Once, it was a recall determined a faulty break. Now, my car squeals when i apply the break DAILY but techs claim they cannot "hear the noise". This is incredibly frustrating and embarrassing! When you drive a luxury car you shouldn't be embarrassed that its squealing!! Now, others who ride on my car comment on the squeal. Please help! More

Great fast service I love how Mercedes Of Fort Washington gets my services done quickly so I’m not wasting my day waiting. And they are always friendly. I love how Mercedes Of Fort Washington gets my services done quickly so I’m not wasting my day waiting. And they are always friendly. More

Excellent! Excellent Service and friendly people. Great advice for future management of car for a greater owner experience. Wonderful and comfortable environmen Excellent Service and friendly people. Great advice for future management of car for a greater owner experience. Wonderful and comfortable environment for work or relaxation while waiting for my car. More

Amazing Customer Service Super helpful, found the problem, fixed it and the were extremely accommodating to me and my work needs. I have been to many dealerships but they were Super helpful, found the problem, fixed it and the were extremely accommodating to me and my work needs. I have been to many dealerships but they were the only one that found the problem that lasted two years. More

Warranty work to replace catalytic converter. Everything went great car works perfectly. Great job! Tony was knowledgeable as were the entire team who helped Tony when he went on vacation. Everything went great car works perfectly. Great job! Tony was knowledgeable as were the entire team who helped Tony when he went on vacation. More

Nice service, car not clean to my expectation though Customer service was fine but not great. I'm not sure if my service rep was just having a bad morning or not but communication started off a little ro Customer service was fine but not great. I'm not sure if my service rep was just having a bad morning or not but communication started off a little rocky and uncomfortable. However, my vehicle courtesy clean was terrible. I did not look at my vehicle until I got home and noticed that the vehicle was not shined/waxed as if I just bought the vehicle. The interior seemed vacuumed but that was about it. More