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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,320 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center
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October 09, 2019
Always a positive exerience Regardless what I bring my car in for, the staff at Mercedes-Benz of Fort Washington is courteous, knowledgeable and always makes sure I'm informed th Regardless what I bring my car in for, the staff at Mercedes-Benz of Fort Washington is courteous, knowledgeable and always makes sure I'm informed throughout the process. They always perform excellent service and follow up to ensure customer satisfaction. More
by ANDRE.STROTHERS
Verified CustomerEmployees Worked With
Tony Colantonio
October 09, 2019
Cat A service It's nice and relaxing just sitting there. You have TVs and you can also watch your car progress through service great job as a group working together It's nice and relaxing just sitting there. You have TVs and you can also watch your car progress through service great job as a group working together More
by CYNANDMON
Employees Worked With
Cliff and dexter
October 08, 2019
Fast service- Done Right! I’m happy MB FT Washington could change the Transmission fluid, check the cooling system and reprogram my transmission in one day at a reasonable pric I’m happy MB FT Washington could change the Transmission fluid, check the cooling system and reprogram my transmission in one day at a reasonable price. More
by KEN.MARZIN
Employees Worked With
Dominic, Tony and the service manager
October 07, 2019
Never will buy Mercedes No longer a luxury brand. Appears to be a company that is relying on it's name, not the quality of the car or the professionalism of the employees. Wi No longer a luxury brand. Appears to be a company that is relying on it's name, not the quality of the car or the professionalism of the employees. Will most likely never buy from Mercedes again. More
by NYCSHEPARD
Employees Worked With
I am not sure who sold the car to me, but basically promised the best from Mercedes, definitely not my experience.
October 05, 2019
Great service. Attentive staff. Easy to schedule service and great express service for routine maintenance. Comfortable waiting area and good communication for service updates. Ne Easy to schedule service and great express service for routine maintenance. Comfortable waiting area and good communication for service updates. Never have had an excessive wait time. More
by charles4
Employees Worked With
Other
October 05, 2019
Fabulous service I live in NJ and they pick up my car and service it and bring it back no charge..they are courteous and easy to work with! Always stay in touch during I live in NJ and they pick up my car and service it and bring it back no charge..they are courteous and easy to work with! Always stay in touch during the process. Highly recommend this dealership!! More
by SUE.HEALION
Employees Worked With
Joanne
October 04, 2019
Great A remarkable job done on a very sharpe looking car. Was given a car to use until my own car was was ready to take home. A remarkable job done on a very sharpe looking car. Was given a car to use until my own car was was ready to take home. More
by SOD52CHEVY
Employees Worked With
forget
October 04, 2019
Great! wonderful service. I would buy another MERCEDES. Will buy for son when he gets his license. Would recommend. Best quality service. Always profes wonderful service. I would buy another MERCEDES. Will buy for son when he gets his license. Would recommend. Best quality service. Always professional and trustworthy More
by 1SVALNTNO
Employees Worked With
October 03, 2019
service A Joanne and Derek are always so helpful. Everyone is polite and gets the job completed. I am very happy to do business with the company. Joanne and Derek are always so helpful. Everyone is polite and gets the job completed. I am very happy to do business with the company. More
by STRUTT9
Employees Worked With
Joanne and Derek
October 03, 2019
Well my experience at MB Fort Washington is good. MB Wilmington damaged my car. Software update created problem in my DPF and I spent $900 to clean the DPF that did not solve the problem. I don't MB Wilmington damaged my car. Software update created problem in my DPF and I spent $900 to clean the DPF that did not solve the problem. I don't understand why. After I serviced the car at MB Fort Washington, I could not get a satisfactory answer why the problem is the DPF and not the sensors. They recommended that I changed the DPF for $3000-$4000 with a reconditioned DPF. My riginal DPF is professionally cleaned, then how the reconditioned DPF will solve the problem. I believe Mercedes created a big problem for GLK250 customers like me. I did not expect that from Mercedes! More
by CHROMATIN10
Employees Worked With
Dexter Bridge
