Mercedes-Benz of Fort Washington - Service Center

Quick help from Joanne Joanne had everything in place to repair car quickly. We were pleased with her attentiveness and extremely pleasant manner. She’s my go to person Joanne had everything in place to repair car quickly. We were pleased with her attentiveness and extremely pleasant manner. She’s my go to person. More

Excellent More thrust worthy than othe MBin the area I have had my share of expensive charges for job not performed On MB service in the area sometimes does no More thrust worthy than othe MBin the area I have had my share of expensive charges for job not performed On MB service in the area sometimes does not even look at the car charge LOT of money for no work More

Had service B Never have a problem with service. Always helpful and work is done well. Would recommend to others. Will be back for my next service as needed. Never have a problem with service. Always helpful and work is done well. Would recommend to others. Will be back for my next service as needed. More

good service but not good at calling customer back The service was good BUT seems you have a problem calling customers back in a timely manner, and I had to call back a few times before I talked to the The service was good BUT seems you have a problem calling customers back in a timely manner, and I had to call back a few times before I talked to the person I needed to talk to, but once their not bad... More

Fort Washington Cares Every time I go to get service here they treat me with respect and does whatever it takes to get my car serviced and taken care of. I love this place Every time I go to get service here they treat me with respect and does whatever it takes to get my car serviced and taken care of. I love this place and trust there work. More

Great customer service The customer service here is great. They tell you the approximate time it will take for the vehicle to be complete and they have a very comfortable wa The customer service here is great. They tell you the approximate time it will take for the vehicle to be complete and they have a very comfortable waiting area with massage chairs, cookies, popcorn, coffee and water. More

NOT to be trusted Checks stolen from checkbook left in center console and later cashed. Had to file a police report- very little help from dealership in resolving this Checks stolen from checkbook left in center console and later cashed. Had to file a police report- very little help from dealership in resolving this issue. More

Experience with dealership/service: Expedient, collaborative, efficient, and hospitable.. These are adjectives that comes to mind somewhat like a word association activity. I have be Expedient, collaborative, efficient, and hospitable.. These are adjectives that comes to mind somewhat like a word association activity. I have been pleased to date regarding my interactions to date. My warranty will be up soon. Not long ago I noticed a problem that was not founded by service. However, I trust, should the problem resurface, after the warranty has expired, I wouldn’t be at all surprised if they resolve the problem complimentary. More

The best or nothing! They say the best or nothing is why people desire Mercedes Benz cars. I concur. That also goes for service. I highly recommend Fort Washington Merce They say the best or nothing is why people desire Mercedes Benz cars. I concur. That also goes for service. I highly recommend Fort Washington Mercedes Benz. I have been to several in the Tri-state area and the friendliness of my advisor JoAnne and the lengths she will go to make sure I have everything,from loaner car or follow up has been outstanding. Plus, they get you in & out without compromising on the level of service you receive. More

Wheel & Tire Repair In my over 30+ years of automotive experience, this dealer provides simply the best service. Intelligent team who truly go beyond service! In this In my over 30+ years of automotive experience, this dealer provides simply the best service. Intelligent team who truly go beyond service! In this day & age with the utter lack of customer service, the team at Mercedes Benz Fort Washington are the best at what they do. I would recommend this service department to anyone. Happy customer, Chris G More