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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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October 24, 2019

Very Good Services’s Hi I returned my car for service several times since I purchased it , the service was very good and fast everyone was so kind, everything was fantasti More

by schenelle8@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Great Service Service is easily scheduled and work is completed in a timely manner. Service Reps are friendly and helpful and keep you informed from beginning to en More

by bobvenafra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Zaren
October 22, 2019

Slow service Every time I go there they are short staffed and the wait for Express service is 3-4 hours. Hard to reach someone bia phone. More

by SSTILLS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Jul 25, 2022 -

SSTILLS2 responded

Poor service. I called sales and finance dept with no response. I also visited and no one was available to speak with me.

October 22, 2019

Repairs done right! I’ve been a customer since purchase of my E320CDI in 2006 from MBFW. My vehicle has been serviced exclusively by this agency and I have always been pl More

by RNMULE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio
October 22, 2019

courteous, knowledge of vehicle, task oreiented, socialable As a business professional I need quick response to the problem, complete, first time correction to the problem and advise to elimenate any future pos More

by BILL.GRAF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 20, 2019

Rim Warranty Repair Disappointed in the rim plan that I purchased when I purchased the car. Was informed after dealer had my car for 2 days that I had a total of 4 rep More

by WOODENCORNELL
Recommend Dealer
No
Employees Worked With
Michael O'Brien
October 19, 2019

Tire Replacement My E300 was towed to Fort Washington, PA Mercedes Benz. The service department and my salesman Fred Mielke went out of their way to ensure my tires we More

by ROE.DELGIORNO1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department: Christina, Joann, Xavier and Gill. My salesman Fred Mielke
October 18, 2019

Excellent Service Able to give me an appointment on the day convenient to me, provide a loaner, car was serviced and ready when I arrived to pick it up. More

by PJCLARK77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
October 18, 2019

Very Positive Great customer service. The service advisor was extremely helpful. I will be back in the future for my next service or when i need to buy another c More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Great job Very professional and friendly stuff , I appreciate the great job done. I also would like to comment on my salesman Fred Mielke for all of his courte More

by VICADAMOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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