Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center
Very Good Services’s Hi I returned my car for service several times since I purchased it , the service was very good and fast everyone was so kind, everything was fantasti Hi I returned my car for service several times since I purchased it , the service was very good and fast everyone was so kind, everything was fantastic More
Great Service Service is easily scheduled and work is completed in a timely manner. Service Reps are friendly and helpful and keep you informed from beginning to en Service is easily scheduled and work is completed in a timely manner. Service Reps are friendly and helpful and keep you informed from beginning to end. Joann is an asset to the company. More
Slow service Every time I go there they are short staffed and the wait for Express service is 3-4 hours. Hard to reach someone bia phone. Every time I go there they are short staffed and the wait for Express service is 3-4 hours. Hard to reach someone bia phone. More
Repairs done right! I’ve been a customer since purchase of my E320CDI in 2006 from MBFW. My vehicle has been serviced exclusively by this agency and I have always been pl I’ve been a customer since purchase of my E320CDI in 2006 from MBFW. My vehicle has been serviced exclusively by this agency and I have always been pleased by the result. More
courteous, knowledge of vehicle, task oreiented, socialable As a business professional I need quick response to the problem, complete, first time correction to the problem and advise to elimenate any future pos As a business professional I need quick response to the problem, complete, first time correction to the problem and advise to elimenate any future possible problems. More
Rim Warranty Repair Disappointed in the rim plan that I purchased when I purchased the car. Was informed after dealer had my car for 2 days that I had a total of 4 rep Disappointed in the rim plan that I purchased when I purchased the car. Was informed after dealer had my car for 2 days that I had a total of 4 repairs for the lifetime of the plan and that I had used the allotment. Was never told there was a limit on the repairs when I signed the deal, none of the paperwork for the plan that I signed and was given stated there were only 4 repairs, and Michael O'Brien the service tech who checked me in did not say anything about it. Very disgusted that I have to pay for it for the remainder of the car note and does not state that on the extended warranty plan that I am paying for. More
Tire Replacement My E300 was towed to Fort Washington, PA Mercedes Benz. The service department and my salesman Fred Mielke went out of their way to ensure my tires we My E300 was towed to Fort Washington, PA Mercedes Benz. The service department and my salesman Fred Mielke went out of their way to ensure my tires were replaced and my car was delivered to me timely the next day. Exceptional service was given by all the employees there. More
Excellent Service Able to give me an appointment on the day convenient to me, provide a loaner, car was serviced and ready when I arrived to pick it up. Able to give me an appointment on the day convenient to me, provide a loaner, car was serviced and ready when I arrived to pick it up. More
Very Positive Great customer service. The service advisor was extremely helpful. I will be back in the future for my next service or when i need to buy another c Great customer service. The service advisor was extremely helpful. I will be back in the future for my next service or when i need to buy another car. More
Great job Very professional and friendly stuff , I appreciate the great job done. I also would like to comment on my salesman Fred Mielke for all of his courte Very professional and friendly stuff , I appreciate the great job done. I also would like to comment on my salesman Fred Mielke for all of his courtesy and the great professional help with all of my family needs for the new car shopping ! Thank you all!! More