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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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November 01, 2019

Always professional & courteous Every employee at this dealership is courteous and helpful. I am always kept well-informed of any recommended maintenance to my vehicle and the work More

by ABOSELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
October 31, 2019

Great Service I was having trouble with my GLK350 after it was repaired due to a car accident. They troubleshooted and found the issue. I took the report they provi More

by VANESSABROWN537
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
October 30, 2019

Staff commitment to making this a pleasurable experience The dedication, courtesy and commitment displayed by Joanne Zaren, Service advisor and Derek Whitman, Service Manager was exemplary A special thanks More

by ZORYNOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren
October 30, 2019

Great customer care Bought my car from this dealership and always have inspections done. Always accommodating and willing to work around my schedule. Will always recomm More

by CVERESPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Very responsive and curtious Derek has always been excellent to work with. He is extremely friendly, professional and always makes honest recommendations for service. I've conti More

by DWAGNER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 29, 2019

Change front tire I have s550 My front tire was flat Mercedes fort Washington they changed but They didn't wheel balance right. I feels shake. I called shop they sai More

by DRLEEPGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Mercedes-Benz of Fort Washington responded

I'm sorry to hear you did not have a pleasant service experience with us. My name is Amy Hamilton and I'd like to help resolve any issues. Please contact me at feedback@yourmercedes.com. I'll be sure to get service managements attention to this situation. Thank you in advance.

October 27, 2019

repair front bumper I have never had a bad experience with Mercedes Fort Washington. Everyone is friendly, professional, knowledgeable and most helpful. My visit this tim More

by KMCGROTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

Great service Service center is the best. Mike O Brien, Christina, the foreman on duty, and the others that were there on duty that day we’re professional and helpf More

by DAGNA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Annual maintenance and State Safety Inspection Co-operative, prompt and excellent service in every respect. They completed the service within the promised time. I'll highly recommend MB of Fort Was More

by ARJUNPRASAD80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2019

Cat A service The issues with my car has been corrected. The service was done In Good time took 2days but I had no problem with the service given More

by CYNANDMON
Recommend Dealer
Yes
Employees Worked With
Cliff and dexter
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