Mercedes-Benz of Fort Washington - Service Center

Great service response to an unexpected issue Got a flat tire after running over a board with a nail in it. Had a great response from my Mercedes dealer. Able to get my car in the Express Servic Got a flat tire after running over a board with a nail in it. Had a great response from my Mercedes dealer. Able to get my car in the Express Service, fix my problem and get me back on my way. Great communications throughout the whole process. More

windshield replacement & 10K mileage service The service is always great and the people are very professional. Mike O'Brien was very detailed to explain what I needed to have done and how long it The service is always great and the people are very professional. Mike O'Brien was very detailed to explain what I needed to have done and how long it would take. More

Awesome place Great dealership !! I bring both my cars here and they are always quick and respectful. I highly recommend this dealership for all your Benz needs ! Great dealership !! I bring both my cars here and they are always quick and respectful. I highly recommend this dealership for all your Benz needs ! More

These are the MOST amazing, competent and awesome people! This service department consistently services all our vehicles properly. They NEVER let me down, even when i drop off a car with minor complaints. T This service department consistently services all our vehicles properly. They NEVER let me down, even when i drop off a car with minor complaints. They are thorough, and always return my cars to me freshly washed!! Always awesome to work with them More

Great dealership The many years that I have been dealing with this dealership, have always been positive. Their service has always been excellent. Their staff has alwa The many years that I have been dealing with this dealership, have always been positive. Their service has always been excellent. Their staff has always been attentive to my needs and have gone far beyond my expectations. More

Great Experience overall I went to get a function fixed. I did not wait to long to be seen. I was given a loaner. my specialist called me to keep me updated on progress. Cost I went to get a function fixed. I did not wait to long to be seen. I was given a loaner. my specialist called me to keep me updated on progress. Cost was as initially estimated. More

Great experience from the moment I walked into the service department til the time I left. Department works as a team to ensure you aren’t left standing around looking clueless. My service adviser kep service department til the time I left. Department works as a team to ensure you aren’t left standing around looking clueless. My service adviser kept me up to date on the status of my vehicle and the repairs needed. Work was done in a timely and efficient manner. More

Professional and Courteous Flawless service experience from the moment I called to schedule alignment and spark plugs service. Alignment of a car can make a tremendous differenc Flawless service experience from the moment I called to schedule alignment and spark plugs service. Alignment of a car can make a tremendous difference in the feel and handling of the car. Here it was done right by the experts. More

Slow leak right front After having air put in the passenger side front tire every two weeks for over a month the tire lost airX Press Service replaced the tire but they ne After having air put in the passenger side front tire every two weeks for over a month the tire lost airX Press Service replaced the tire but they never balanced the air pressure putting 40lbs in the new tire all others had less air More

Great service with focus on the customer. From drop off to pick up we always feel respected and cared for. Always done right the first time. with focus on the customer. From drop off to pick up we always feel respected and cared for. Always done right the first time. More