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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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August 18, 2020

Mercedes Benz always has stellar service. But I like to point out, they went above and beyond this time due to my current medical condition. More

by VIDA-RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren
Aug 19, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 16, 2020

I'm a contractor and know quality workmanship. I trust this dealership and my service advisor Susan 200% w my vehicle. I highly recommend this dealership for service work. More

by JFARBER70
Recommend Dealer
Yes
Employees Worked With
Susan
Aug 17, 2020 -

Mercedes-Benz of Fort Washington responded

We appreciate your business and our team looks forward to serving you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 14, 2020

Christine is always fabulous! She makes everything easy and gives straight forward advice. The dealership provides exceptional service and is always accommodating. Thanks so much! More

by MLUDD
Recommend Dealer
Yes
Employees Worked With
Christine
Aug 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thanks for sharing your thoughts about your experience with Mercedes Benz of Fort Washington. We appreciate your business and hope to see you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 14, 2020

John communicated with me on a regular basis, kept me updated on the progress. Made sure all my need are met. Very happy with service More

by SOFIAGALLELLI
Recommend Dealer
Yes
Employees Worked With
John Duke
Aug 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes Benz of Fort Washington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 13, 2020

Body work after accident Excellent service. Extremely accommodating in every way. Timely and efficient. This dealership is all about service and treating the customer needs More

by SCHWANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience here at Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 12, 2020

Appointment time on schedule, wait time as expected, Clean, comfortable and friendly professional service. I have always been treated with respect and my concerns were notable. Questions answered with kn More

by ARAGS925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter ?
Aug 12, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 12, 2020

When having the service done they are great and fast!! I love coming here! But waiting a month for a appointment for service I need done sooner rather then later is to long because I don’t know my work sche More

by sbford29
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 13, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 09, 2020

Joann Zarin is absolutely the best! Joann Zarin is the best consultant ever! She takes care of my every need! She has truly made a difference ins my MB Fort Washington experience. I am s More

by JACKSON1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann Zarin
Aug 10, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 07, 2020

quick and complete service The service reps were informative and friendly. They expressed an understanding of customers need to be updated and informed. The service rep kept me More

by RRODGERS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bridge
Aug 09, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 07, 2020

I believe they were helpful knowledgeable eager I also thought they were good with answering my questions in a timely manner being there during this difficult time More

by SDNYDANT
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton
Aug 09, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

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