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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 17, 2020

First class service! We noticed a stain on the back seat of our new E-Class and they removed perfectly. Our sales person, Chip picked it up and dropped off a loaner. Thank you for taking care of us. More

by NANCINOLFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dessire Cardenas, Amy Hamilton, Aaron Smith
Sep 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 16, 2020

Excellent and prompt service. Very courteous. Very reasonable waiting time. The work was thorough and complete. The bill was also very reasonable. My vehicle was returned in spotless condition. More

by GREGORY-WILLIAMSMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Gregory! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 08, 2020

Excellent service...this is my second time leases with Fort Washington. They made sure I received valuable customer service. Highly recommend this dealership. You won't be disappointed. More

by AGAPE.MANETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Abbey, Dessire Cardenas
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 07, 2020

It was an awesome experience Mercedes Benz has always It was an awesome experience Mercedes Benz has always been number 1 in service Joan was on point in all aspects of my visit. The team worked lik More

by JAMES.ROZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience, James! We sincerely value your business and look forward to your next visit. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 06, 2020

Excellent service with every visit. Never had an issue. Place is clean, professional, efficient, and personal. They will bend over backwards to help their customers. They've made me very spoiled. More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 05, 2020

My experience was great everyone was accommodating. This is my first time purchasing Mercedes and I will never drive another car. Everyone is friendly and respectful More

by DIONNE539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

It's great to hear, Dionne, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes Benz of Fort Washington! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 05, 2020

Very easy transaction my appointment was very quick everyone was very good with me to get my car done everyone’s family I got my car nice and clean More

by SOFIAGALLELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Sofia, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 03, 2020

I have purchased 9 vehicles from this dealership. Unfortunately, I will not be returning. My car went in for state inspection and had under 5000 miles driven from the previous year, so it was exempt More

by BARBLUCIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Excellent and welcoming staff, prompt service and attention to detail. I highly recommend Mercedes of Fort Washington for the care and service of your Mercedes. More

by DMS82ND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

August 30, 2020

Not a good experience. I had an appointment to have the Blind Spot & lane changing System checked out it was inoperative. Dropped the car off at 9:45 AM. Never heard back from them, I called & was told ho More

by JOEKORNFIELD
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
no
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