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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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October 21, 2020

I had a easy experience after I smashed my car. Everyone at dealership was helpful and courteous . They made a very nerve racking experience a lot easier. More

by ESIDORSKY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat Gun
Oct 22, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Mercedes Benz of Fort Washington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 20, 2020

I’ve been a satisfied customer since my first experience in 2006. My relationships with Service Writer Tony Colantonio and Service Manager Derek Witman are based on their competence and attention to detail More

by RNMULE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for your business and for this review. We're happy to hear that Tony, Derek, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 20, 2020

All aspects of my service went well. Loaner car was very nice. Work was completed and car was washed. Thank you for your continued great service. More

by STEVEJOBSITEPRODUCTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Steve, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 19, 2020

Joanne is my service manager and has been such a pleasure to work with over the years. Whenever I need something she takes care of it! More

by sprklr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
Oct 20, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for Joanne and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 18, 2020

Mercedes Benz of Fort Washington is very fortunate to have a employee like Joanne she is very knowledgeable professional about various service. Service was completed in reasonable time frame. More

by TLW723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your excellent review! We are so glad that Joanne had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes Benz of Fort Washington. Please don't hesitate to reach out if you need anything else. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 17, 2020

Always helpful and honest. Car returned washed which was a pleasant surprise. Never a worry and honest pricing. Easy drop off and quick safe pick up More

by CVERESPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of Fort Washington. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 15, 2020

As ALWAYS, Clint Abney and the Ft. Washington Team are great! From the moment I drive into the service center up to the end of service, Clint is always attentive. As IF I’m his only customer - I’m very p More

by IKLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Abney
Oct 15, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 15, 2020

Everything was fine. My service rep was very nice. Christina was also nice. And although there were not any available appointments. I appreciate her allowing me to bring my car in for service. More

by black4368.ah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Mercedes-Benz of Fort Washington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 13, 2020

But pay attention to what and when work is done and how often. Sometimes you may be buying something you’ve purchased recently and not be aware nor need. More

by GTNOLD48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

I’ve been using MB of Fort Washington and West Chester for years now. Their service, parts, and sales department are the best around. On this latest visit, I had my sons car in that I just purchased not t More

by excargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lowrey
Oct 08, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service team. We appreciate your business and our team looks forward to serving you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

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