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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 17, 2020

Still waiting mb call said I am behind on payment but mb took nov and dec payments for old car that was to be waved said you did not show the turn in please take care of this More

by SANK524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
December 17, 2020

Very professional at the customer desk and excellent work on the car. When finished, the car was clean and all work was done quickly and appropriately. More

by JOHNDALY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, John. It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations.

December 17, 2020

Easy all around . Easy to schedule , easy to check in , easy getting my job done and everyone was friendly ! Easy + great execution almost as much fun as driving my MB More

by ARUSSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department. We do our best to make servicing your vehicle as convenient as possible. We appreciate your business and look forward to your next visit.

December 15, 2020

This dealership is very friendly and pays close attention to the customer needs and keeps you informed keep up the good work thanks Mercedes Benz More

by PERCY4759
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John is and excellent manager keep up the good work
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2020

Visit was for my annual vehicle inspection. Service was exceedingly thorough and detected issues that, if not attended to early, could become problems. Very satisfied. More

by SIMON.DEBORAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Deborah, for taking the time to share your thoughts. We do our best to make sure our clients come away feeling confident about their vehicle's condition. We're so glad to know you appreciate it. Thanks so much for your business!

December 13, 2020

Tony Collintonio in customer service was wonderful to work with. Very customer oriented and responsive to all of our questions & requests. A great experience at. Fort Washington Mercedes More

by MBAV613@ail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colontonio
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

We're happy you had a great experience with Tony and the service team. Thanks for taking the time to let us know - it means a lot to us. We'll see you soon!

December 13, 2020

Exemplary service I have become accustomed to over the last 20years with Mercedes of Ft. Washington! Mike Obrien always goes above and beyond! Thank you More

by WO82ABN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Obrien
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Wow 20 years a loyal customer! Thank you for coming back again and again and taking the time to let us know Mike & the Service Team have not let you down. We truly appreciate you and your business.

December 12, 2020

It is the BEST in PENNA. I have been with Mercedes of Fort Washington for over forty years. That show tell you something about their services. More

by BERNICESESSOMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TONY
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

We are thrilled to have you as our client for 40 years! It's the absolute best compliment we can receive. Thank you so much for your business Bernice.

December 09, 2020

As always, Tony and the service team were amazing and my back-up camera was fixed. They were friendly and kept me informed of progress. More

by LEE.FLEISHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

Lee, thank you for letting us know that Tony and the team took good care of you and your vehicle! Thank you for your business and we look forward to seeing you again soon.

December 09, 2020

Attentive, unique, informative, timely, honest, professionalism, and respect. Availability and treat clients as family members. Additionally every client feels as an integrated part of the busine More

by AMALAFONT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 15, 2020 -

Mercedes-Benz of Fort Washington responded

This is fantastic to hear from a client! You have touched on many factors that are important to us. Thank you for taking the time and letting us know you were in great hands. And thank you for your business!

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