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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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January 11, 2021

Excellent professional service and friendly staff :) The only thing I want to bring attention to the management is that i got yelled at by a female staffer upstairs to grab toilet paper when I was looking f More

by EALEE609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to post this review. I'm pleased to hear we provided professional service and our staff was friendly, but what you experienced looking for napkins was not acceptable. We will be passing this along to our management team. Thank you and we look forward to seeing you again soon.

January 09, 2021

Friendly & Quality Service is what you get from Mercedes Benz of Fort Washington. This is where we bring our vehicle for all its service needs. More

by TRAVELPULLMAN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2021

Quick, efficient, to the point. Also made transportation easy once I had dropped my car off. A bit pricey, but that's how it is. More

by MGRUBER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to post this review! We do our best to be respectful of our clients time. We appreciate your business and look forward to your next visit.

January 07, 2021

They messed up my driver's air bag that they changed recently under recall and now my horn doesn't blow. They messed up something 😕 😪 More

by DREW.SHAW48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

EVERYONE IS GREAT AND VERY HELPFUL AT MERCEDES BENZ OF EVERYONE IS GREAT AND VERY HELPFUL AT MERCEDES BENZ OF FORT WASHINGTON. THE SERVICE PEOPLE ARE VERY PROFESSIONAL. AND FRIENDLY. OVERALL A VERY NIC More

by JJS1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton, Aaron Smith
Jan 07, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you, it's been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. we look forward to your next visit!

January 03, 2021

Tony is great!!!!!The waiting area allows for social Tony is great!!!!! The waiting area allows for social distancing when you elect to wait for your car. I felt safe since everyone wore a mask and I g More

by CEKCLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jan 06, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing this review of Tony & the service team! We've made many changes in the dealership to ensure we are in compliance with CDC guidelines and state and local regulations. Sharing your comments will help others to know we have done a god job making our clients feel safe. We appreciate your business!

January 01, 2021

Great service. Very easy and safe in and out of the dealership. Car runs beautifully. Timely feedback on when the car would ready for pickup. More

by TDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you - it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to your next visit.

December 31, 2020

The dealership was amazing. Their service was pretty nice. The price was okay. Very good. They did a food job on everything I asked for. More

by SHUXRATAXMEDJANOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to your next visit.

December 30, 2020

service was delayed and i was not notified. i had to call and get an update. it was my first experience with MB Ft wash and i was not pleased. not to mention the amount that i was quoted over the phone for t More

by P_GABAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2020

Great service. great facility. I drive to fort Washington whenever I need service, even though there's a closer dealer. Ive never had any complaints. More

by AYMEN ELMOBDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you Aymen for the great review! It's truly a compliment when you go out of your way to service your vehicle with us. Our Service Team is the best! Thank you for your loyalty!

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