Mercedes-Benz of Fort Washington - Service Center

Service department does a great job and makes me feel like a valued customer. I would highly recommend them to people in the area as well. like a valued customer. I would highly recommend them to people in the area as well. More

Service was great. Everything I needed was checked and taken care of if it needed repairs. Was extremely happy with all staff and service team members. taken care of if it needed repairs. Was extremely happy with all staff and service team members. More

Great customer service! The people are friendly. Drop off is efficient. The facility is clean. Derrick Witman is very knowledgeable and courteous. All in all a good experience. is efficient. The facility is clean. Derrick Witman is very knowledgeable and courteous. All in all a good experience. More

Great service. The problem was identified and resolved in a timely fashion. Mercedes Benz in Fort Washington has always been very attentive to our needs. I’ve been a customer for 13 years. a timely fashion. Mercedes Benz in Fort Washington has always been very attentive to our needs. I’ve been a customer for 13 years. More

I waited to pickup my car for a very long time. For the 3rd time. When the attendant brought my car around, he did not bring it into the garage or in front. He put it on the side by the windows, with on 3rd time. When the attendant brought my car around, he did not bring it into the garage or in front. He put it on the side by the windows, with one side of the car on a heap of snow. He got out and didn't even notify me. So I continued to stand and wait for at least 10-15 minutes until I finally asked someone else if that was my car. He was unsure. I told him my license number he looked and was still unsure. So I checked and discovered it was my car. So I got in my cold wet car and drove away. More

Great experience working with JoAnne Zaren! She is very professional and friendly. She makes sure you are satisfied with the service provided. She’s a gem! professional and friendly. She makes sure you are satisfied with the service provided. She’s a gem! More

Excellent experience! Great waiting room surroundings and courteous staff. Enjoyed my massage too! This was my first service and I was really impressed. Also glad you're near a Wawa during this pandem and courteous staff. Enjoyed my massage too! This was my first service and I was really impressed. Also glad you're near a Wawa during this pandemic. More

This was my first service visit. I waited for my car. Everyone was very professional, the young man who accepted my car upon my arrival, directed me to the service advisor who greeted me and explained Everyone was very professional, the young man who accepted my car upon my arrival, directed me to the service advisor who greeted me and explained the process. When my car was ready I was directed to the cashier who checked me out. The process went quickly and I was able to accomplish several other errands that day More

My service was excellent as always. They always exceed my expectations and do it right the first time. Clean comfortable waiting room friendly and knowledgeable staff. expectations and do it right the first time. Clean comfortable waiting room friendly and knowledgeable staff. More