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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
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April 01, 2021
I really don’t feel like writing 25 words or more so therefore this is how I’m going to answer that question because then there will be 25 words. therefore this is how I’m going to answer that question because then there will be 25 words. More
by MJBROWN227
Verified CustomerEmployees Worked With
March 31, 2021
Had the vehicle in for an airbag replacement and to Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. F Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. Four stars instead of five because I couldn't connect my tablet to WiFi and only water bottles were available in the lounge, ( damned virus ! ). More
by RMEIER1
Employees Worked With
Michael checked me in, Frank checked me out.
March 30, 2021
Had a Pennsylvania State inspection for my 2017 e300 and they also corrected the recall for the communication module at the same time. I was very pleased. they also corrected the recall for the communication module at the same time. I was very pleased. More
by MLLDL0321
Employees Worked With
March 28, 2021
My problem is with MB, not the local dealer. I submitted in writing the warranty showing the why the completed repairs should have been covered under warranty. I was directed to MB customer service, and th in writing the warranty showing the why the completed repairs should have been covered under warranty. I was directed to MB customer service, and they just wasted my time and said it wasn’t covered, but refused any written proof to counter the proof I submitted. I will not be purchasing MB products in the future. I naively thought MB was better than this when I purchased the vehicle, I blame myself for putting my faith and trust in MB Mercedes. Mercedes, a once proud name and symbol of quality, has become just another generic car manufacturer. I look forward to MB honoring the extended warranty I paid over $4500 for witching the past year or so. Thank You, Ed More
by EVASOLI
March 27, 2021
Good sales quality and service attitude， i have a new understanding of this brand，Comfortable kind…… I will recommend this car dealer to more friends understanding of this brand，Comfortable kind…… I will recommend this car dealer to more friends More
by EDDIEPA
Employees Worked With
March 27, 2021
Truth is ... if it were not for service department and the autobody service I might have second thoughts about where to buy my new car. Mike Harding who handles the auto-body service, went above and bey the autobody service I might have second thoughts about where to buy my new car. Mike Harding who handles the auto-body service, went above and beyond to help me with a car that was involved in an accident and then help me in purchasing a new one from Fort Washington Mercedes. when I need service I know that the service department will be there for me in my time of need More
by PACELEB
Employees Worked With
March 27, 2021
Best dealership I have ever dealt with. I have a Sprinter Van RV. they were very easy to work with. Susan is awesome. Will go back Van RV. they were very easy to work with. Susan is awesome. Will go back More
by DRAVCOLETTA
March 27, 2021
the service was good. Your service center needs to enforce people wearing masks all the time. I saw people talking on the phone without masks. enforce people wearing masks all the time. I saw people talking on the phone without masks. More
by SWAPNA.MUKHERJEE0223
Employees Worked With
March 26, 2021
Great customer service and a excellent experience. I felt valued as a customer. The price aligned with what I want I wanted to pay each month. valued as a customer. The price aligned with what I want I wanted to pay each month. More
by LAURENDRUMGOOLE
Employees Worked With
Tuan-Dealer
