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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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April 21, 2021

Great dealership from sales to service. I've been a customer for over 25 years and I hope to have another 25 years with Mercedes Benz of Fort Washington More

by ROOMMATE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your years of support! We're lucky to have customers like you at Mercedes-Benz of Fort Washington. We can't wait till your next visit! Take care!

April 18, 2021

This dealership always provides excellent customer service. Repairs are completed when promised and my car is always clean as a whistle when I pick it up!!!! More

by CMOSSETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in Mercedes-Benz of Fort Washington, and for your business. We are thankful to have you as a customer.

April 16, 2021

Came in to have 3 issues taken care of .After 3 and half hours , two issues were fixed .usually things are done right . Totally unacceptable More

by JEFFREY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael obrien
April 15, 2021

Well run service department. Definitely there to serve the customer. Have been and will continue to use for repairs and basic upkeep. Thanks again for the great service More

by CVERESPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mercedes-Benz of Fort Washington responded

We are honored to receive your support, thank you! - Mercedes-Benz of Fort Washington Team

April 14, 2021

I was charged for parts I didn’t need and service would not work with me. I am inclined not to return for service or sales. Went to another mechanic and paid less the half! More

by ERICKR07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

I was provided with prompt and knowledgeable service all my questions were answered facility was clean and safe very happy to have my car serviced there, More

by EAGLESFANLIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear our team provided you with great care! Thanks so much for this review and rating! We look forward to seeing you next time! - Mercedes-Benz of Fort Washington

April 13, 2021

Very attentive and Friendly. Car was beautiful and delivery on time. Really appreciated the 'lyft'. I plan to o come back soon to have a fe other things taken care of. More

by tmcmull2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 15, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for sharing your positive experience with the Mercedes-Benz of Fort Washington team! We're glad to have you as a customer and look forward to your next visit!

April 13, 2021

Get my car serviced here all the time. Everyone is very friendly and most of the time you can wait for your car. Service is good More

by BARCLAY2609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks for the great review! We're glad to hear our service team continues to provide quality care to you! We look forward to seeing you next time! - Mercedes-Benz of Fort Washington

April 10, 2021

as usual excellent , I know that I can always count on Mercedes for service beyond compare. Frank as usual outdid himself greets me by name.Cree.👌 More

by LOLUYASTREB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Apr 12, 2021 -

Mercedes-Benz of Fort Washington responded

It's such a great feeling to read this review! Thank you for taking the time to leave us your feedback and five-star rating! We are so happy Frank could help you have such a positive experience! We look forward to providing awesome service for you again soon! - Mercedes-Benz of Fort Washington

April 09, 2021

I was pleased with the ease with which I made my reservation for my yearly maintenance and for my pick-up of a learner car for the day. Service representatives were efficient and pleasant. More

by CHOCKBT422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Schlosser was very helpful and pleasant with my loaner car. Thank you!
Apr 09, 2021 -

Mercedes-Benz of Fort Washington responded

So glad to hear our team stepped up and provided a five-star experience! Thank you for your confidence and for choosing Mercedes-Benz of Fort Washington! We hope you come to see us again soon!

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