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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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August 14, 2021

Very pleased with Fred Mikle also pleasant and polite. I’ve been getting Mercedes since 1996, and Fred hasn’t change.I’ve recommend many people , because of Fred. More

by GILDASELDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mercedes-Benz of Fort Washington responded

Wow, thank you so much for being a Mercedes-Benz of Fort Washington customer! We're delighted to hear that Fred continues to earn your loyal business and we appreciate you recommending him to others as well. Thanks again for all of your support and we'll see you next time. Take care!

August 13, 2021

I must find another Mercedes Benz dealership not happy with my vehicle after having it service I don't have time to continue to come back over and over More

by POLIVER107
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2021

If I’m required to write 25 words again then I’ll never respond to this survey in the future. All is fine. I don’t have time to write an essay. More

by JPEPBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Lowe
Aug 12, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review. Unfortunately, the 25-word minimum is a DealerRater requirement, now our own. Thanks for your business and please don't hesitate to reach out if we can be of service to you again in the future. Take care!

August 11, 2021

Customer service is outstanding as well as quality of service. I would not have a problem recommending this service department to my friends and family. More

by HRLDPAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Aug 12, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share these kind words about our team! We're grateful for your business and hope to see you again next time here at Mercedes-Benz of Fort Washington!

August 11, 2021

Please do not send me any more questionnaires. I find them self serving as I was told by your employees that anything less than 5 stars is a failure for your staff evaluation More

by NTROWBRIDGE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of Fort Washington responded

Hello, and thank you for your rating! We appreciate the feedback, and we will use it to make Mercedes-Benz of Fort Washington better.

August 10, 2021

Awesome experience. I moved out of state, I wish I had a dealer as good as these guys. more words more words more words more words More

by HAO.CHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review - it is much appreciated by all of us here at Mercedes-Benz of Fort Washington!

August 08, 2021

Recall work was done successfully and car is performing well. Gas mileage, acceleration and shifting have no noticeable changes. The work took longer than expected. More

by WENDY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. We appreciate you trusting the Mercedes-Benz of Fort Washington team with your vehicle and hope we can be of service to you again in the future. Take care!

August 07, 2021

Ft. Washington Mercedes is the best dealership I have ever been associated with. From the sales to the outstanding service department I have always received the most professional and friendly service. Sp More

by BIGDADSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zaren
Aug 09, 2021 -

Mercedes-Benz of Fort Washington responded

We're so glad the Mercedes-Benz of Fort Washington team gives you such great care for each visit! Thanks so much for the five-star review and feebdkac! We'll be sure to pass this along to Joanne and the team!

August 05, 2021

Easy check in - liked the wash and vacuum . Coffee in lounge area would be nice. Will come back for next service in a few months More

by spyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your feedback and five-star rating! We're glad to hear you're coming back to see the Mercedes-Benz of Fort Washington team again! We look forward to it!

August 05, 2021

Ryan handles my concerns everytime ,keeps me aware of any other problems which may need addressing very professional. Would recommend Mercedes to all of my friends and family More

by STEVESANDS721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Aug 05, 2021 -

Mercedes-Benz of Fort Washington responded

We're so glad Ryan helped take care of your vehicle! Thanks so much for being part of the Mercedes-Benz of Fort Washington family!

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