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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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August 24, 2021

MB Fort Washington are very friendly, courteous, and professional! They are very accommodating as well. They bend over backwards to make the customer happy! That's the best customer service! More

by PTLFRMKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Mercedes-Benz of Fort Washington responded

We're happy to hear our team made your visit enjoyable! Thank you so much for leaving Mercedes-Benz of Fort Washington your great feedback and five-star rating! We'll see you at your next appointment!

August 21, 2021

Work was finished in a timely manner especially since I was waiting at the dealership for the work to be completed.Thank you will use dealership again. More

by HRICCI723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Mercedes-Benz of Fort Washington responded

It was our pleasure to serve you! Thanks for visiting our team here at Mercedes-Benz of Fort Washington and we'll see you next time!

August 21, 2021

Excellent Service. As always Mike was attentive to detail, while explaining the conditional of my vehicle. We discussed my options. I never discuss price. If I couldn't afford the cost of maintenance More

by CWHITE7667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Brian
Aug 23, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for being a Mercedes-Benz of Fort Washington customer! We're truly grateful for your support and can't wait to share this kind feedback with Mike and the team. Thanks again and we'll see you at your next visit!

August 20, 2021

They are a well oiled machine Competent and friendly Staff notified of findings. Made the whole process seamless for inspection, maintenance B and tire replacement. thanks More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Mercedes-Benz of Fort Washington responded

It was our pleasure to serve you, Joan! Thanks for visiting us here at Mercedes-Benz of Fort Washington and please don't hesitate to reach out if we can be of assistance again in the future!

August 20, 2021

Great Service and very nice customer service. Will definitely come back. More

by Paul G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Wong
Aug 20, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks, Paul! We're glad the Mercedes-Benz of Fort Washington team provided five-star care! We look forward to seeing you again!

August 19, 2021

Good service! Not necessarily friendly but professional. The place was spotless and comfy. They also worked on my car quickly. If they work on being friendly they would be top notch. More

by JALEEN517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Service was great! I received a brand new c300 as a loaner. Got me in and out in a timely fashion. More

by wcw108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
Aug 18, 2021 -

Mercedes-Benz of Fort Washington responded

We are so happy to hear that you had a great time working with our team at Mercedes-Benz of Fort Washington! We are so pleased!

August 17, 2021

Susan was great. She helped expedite my repairs. I’m definitely going back there for future service. I just purchased two new sprinter work vans for my company because of the great service there. More

by GNRJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Aug 17, 2021 -

Mercedes-Benz of Fort Washington responded

We can't thank you enough! Susan and our team loved seeing you at your recent visit! We appreciate your business and look forward to your next purchase! -Mercedes-Benz of Fort Washington

August 17, 2021

Susan is always more than happy to help and to assure that the work is done properly and on time. Patrick completed the necessary tasks and required paperwork. More

by MARY.NOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan and Patrick was the mechanic.
Aug 18, 2021 -

Mercedes-Benz of Fort Washington responded

Hello - thank you so much for taking the time to share this wonderful feedback about our team! Your business is greatly appreciated by all of us here at Mercedes-Benz of Fort Washington and we look forward to your next visit!

August 14, 2021

They squeezed me in when I needed service to ensure my 2000 ClK was safe to take on an unexpected trip out of town. My service manager an the entire staff were pleasant and professional. More

by PRINCIPAL633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Zaren was the express manager that helped me.
Aug 16, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind comments! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

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