Mercedes-Benz of Fort Washington - Service Center

Maintenance side is horrible any big work done to your vehicle take it to another Benz dealership . ( engine maintenance, fuel pump maintenance, vehicle take it to another Benz dealership . ( engine maintenance, fuel pump maintenance, More

Mercedes-bens of Fort Washington has delivered upon the brand promise of excellence in service. As an older single female, I never feel that my level of service is any different from anyone else. They are brand promise of excellence in service. As an older single female, I never feel that my level of service is any different from anyone else. They are always on time and communicative. They make auto dealerships a positive experience. More

I am a long time customer. The main reason is, the personal attention given me by Tony Colantonio. For many years now, he has become my connection to your Dealership. That t The main reason is, the personal attention given me by Tony Colantonio. For many years now, he has become my connection to your Dealership. That type of old school professionalism is getting hard to find. Thank you, GBD More

Excellent service, polite people professionals, very happy with my car, highly recommend, very nice clean place happy with my car, highly recommend, very nice clean place More

i was emailed about bringing my car in for a defect in the sun roof the salesperson said.my car not in the defect I'm still getting recall letters and emails and now since I went to the dealer to get it c the sun roof the salesperson said.my car not in the defect I'm still getting recall letters and emails and now since I went to the dealer to get it checked my sunroof. Pulsing to open it didn't do this until I went to get it checked More

They don't care about the customer, they are all about making their money. They try to find things wrong with your car so they can make money. making their money. They try to find things wrong with your car so they can make money. More

The service department is very responsive. Nick was accommodating to my particular needs and time of vehicle drop-off. Also, retrieved my phone which I had inadvertently left in my console. No Nick was accommodating to my particular needs and time of vehicle drop-off. Also, retrieved my phone which I had inadvertently left in my console. Now that's service! More

Excellent service! Explained the repair concern in layman terms. Caring employees. Listening ear. Great experience. Explained the repair concern in layman terms. Caring employees. Listening ear. Great experience. More

brake fluid spilled in engine compartment, brake fluid bottle lids in engine compartment, oil fill tube laying on engine and not clipped/fastened in correct location, bottle lids in engine compartment, oil fill tube laying on engine and not clipped/fastened in correct location, More

My car could not be washed becaused your washer was down. It's important to me to have my car washed when being serviced. It's important to me to have my car washed when being serviced. More