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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 26, 2021

Traci... Mgr in Collision ServicesKeep me updated, Traci... Mgr in Collision Services Keep me updated, repairs done on-time. Helped organize rental car on property. More

by VGLS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci... Collision Services
Sep 28, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your five-star review! We're so glad to hear Traci made your visit easier for you! - Mercedes-Benz of Fort Washington

September 25, 2021

I just had Bud look over (diagnose) a noise problem on my 1989 560 SL. Bud is the best. He is fair, honest and personable. He takes great pride in his work and making sure that his clients are completely More

by jmdean2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Dietz
Sep 27, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks so much for leaving the Mercedes-Benz of Fort Washington team a five-star review! We're glad to hear Bud helped resolve your issue with your '89 560 SL! We look forward to assisting you again in the future!

Sep 27, 2021 -

jmdean2 responded

Thank you!

September 23, 2021

I sent a previous response. I felt cared about this visit and happy because I didn't need anything to past my inspection. Best, Antoinette Johnson More

by Netta Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share this review, Antoinette! We appreciate you being a Mercedes-Benz of Fort Washington customer and look forward to your next visit!

September 21, 2021

Friendly knowledgeable no pressure sales team. Clint made the purchase easy and hassle free. I have referred 2 friends to go see Clint because he was such a big help More

by JTQ610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Sep 22, 2021 -

Mercedes-Benz of Fort Washington responded

Wow, thank you so much! We're truly grateful for your kind words and appreciate you recommending Clint & the Mercedes-Benz of Fort Washington team to others. Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

September 21, 2021

I ❤️ my sprinter. This dealership keels it moving right. Unfortunately I think they are overwhelmed with too much work and victim of the global parts shortage. More

by JFARBER70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hayes
Sep 22, 2021 -

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and patience during these tough times. We hope we can provide a five-star experience to you next time! Thank you for being a Mercedes-Benz of Fort Washington customer!

September 19, 2021

Service rep Christine took care of getting my car back quickly and efficiently as always More

by JWIDERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
Sep 21, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful review! We're so glad Christine and the team were able to get your vehicle back to you quickly and we'll be sure to let them know how much you appreciate their speedy service. Thanks for being a Mercedes-Benz of Fort Washington customer and we'll see you next time!

September 19, 2021

The service was great and I didn’t have to wait longThey The service was great and I didn’t have to wait long They were very polite and attentive to my needs I would recommend them very Harley to any family More

by JOHNSOM573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton, Aaron Smith
Sep 21, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the great review of our team! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we hope to see you again next time!

Sep 21, 2021 -

JOHNSOM573 responded

You can get the dealer my email address

September 18, 2021

The work was impeccable and I was kept informed along the way. I was completely satisfied. More

by LAWGRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci
Sep 21, 2021 -

Mercedes-Benz of Fort Washington responded

It means so much to hear our team gave you such excellent care! Thank you for being a Mercedes-Benz of Fort Washington customer!

September 18, 2021

Great customer service. Attention to details, responsive to my concerns, quick turnaround and great follow up More

by KMCLEOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Fort Washington responded

This review means more to our team than you know! Thank you for being a loyal Mercedes-Benz of Fort Washington customer!

September 18, 2021

Surprise finding during state inspection of rusted rear subframe! Repair ~$3700 and Benz won’t stand behind a car with 73000 miles, garaged, washed including undercarriage routinely! Very disappointed an More

by barry garfinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike O’Brien
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