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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews
Call Service Center (267) 419-4033

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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October 07, 2021

Their services always are excellent! I am pleased with the services. Highly recommend this place. More

by JUNEXU77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Wong
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Oct 07, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy our team could help! Thank you for the awesome review! – Mercedes-Benz of Fort Washington

October 06, 2021

What I like about this location are the knowledgeable staff, good communication, reasonable prices, relatively short service schedule. Wen More

by WEN.XIANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hayes
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Oct 06, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the great review, Wen! We're glad to have you as a Mercedes-Benz of Fort Washington customer and we look forward to your next visit with us!

October 06, 2021

Excellent Service Advisor! Joanne is always professional, polite and knowledgable when it pertains to my vehicle! She's made me stay at Mercedes Benz Ft Washington! Thank you! More

by GREGANTHONY1620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zaren
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Oct 06, 2021 -

Mercedes-Benz of Fort Washington responded

Greg, we are so happy to hear that Joanne and the team at Mercedes-Benz of Fort Washington could take great care of you! Thank you!

October 04, 2021

service the day after a mini tornado hit dealership, so chaos. 3.5hrs for oil change. More

by INFO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2021

I have asked for years that you sort out the correct owner info on our cars. This is my car, Kathleen Oberkircher not my daughter's Margaret. Not only did her phone get the alerts regarding service y More

by KOBERKIRCHER
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2021

Quick service, great people…..clean environment. I would highly recommend this place for your car service. More

by DRLTROVATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind review! It means a lot to hear that we earned your recommendation and we hope to see you again next time here at Mercedes-Benz of Fort Washington!

September 30, 2021

I received excellent attention with special attention from Christina. Very satisfied with my experience at the dealership. Everyone was pleasant and helpful. Thank you. More

by fpauline7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
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Sep 30, 2021 -

Mercedes-Benz of Fort Washington responded

It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington! We appreciate your kind comments about our team and hope we can be of service to you again in the future!

September 30, 2021

Staff were friendly and attentive. The facility is clean and the service was completed in the expected amount of time. More

by TWINS2606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Sep 30, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to review your recent visit with us! We appreciate your kind comments about our team and hope to see you again next time here at Mercedes-Benz of Fort Washington!

September 30, 2021

My concerns were handled and resolved at no cost to me. I am pleased with the service. More

by L0VEMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your five-star rating! We're glad to have helped you! - Mercedes-Benz of Fort Washington

September 28, 2021

Your service manager”Susan” has consistently provided the best customer service I have ever had!! More

by MCCOYCARPENTRY74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Sep 28, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing Susan at Mercedes-Benz of Fort Washington! We appreciate your 5-stars!

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