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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,320 Reviews

2,320 Reviews of Mercedes-Benz of Fort Washington - Service Center

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November 07, 2021

I was loosing tire pressure, I brought my car in without an appointment. They told me to go to the express desk. They found the issue, corrected and replaced tire. My only issue was there is no such thing a More

by GVOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lugara
Nov 08, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for visiting our team at Mercedes-Benz of Fort Washington! We appreciate your rating!

November 06, 2021

Traci was amazing. Took care of my car from start to finish. Made sure everything was up to Mercedes-Benz standards. Very happy with how my car looked and operated after the repairs. More

by WOODENCORNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci
Nov 09, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your business! We're so glad to hear that Traci & the team took great care of you and your vehicle and we hope we can be of service to you again in the future. Take care!

November 03, 2021

My car was kept for two days, I was not offered a car or a ride yo get back. More

by Rtirado57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
October 30, 2021

Communication needs to be better. I still does not know that is the better way to contact my service advisor. Other than that I like their service. More

by Tuhin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Coyle
Nov 02, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your honest feedback! We'll see you next time at Mercedes-Benz of Fort Washington!

October 30, 2021

Always great service! Having a loaner vehicle available is always helpful. My car always runs better after the service appointment. More

by MBFWEDDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I am happy with the service I received from the dealership in forth Washington .The service was professional done without rigmaroles. More

by OLUUMUHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Mercedes-Benz of Fort Washington responded

We are so proud that our team at Mercedes-Benz of Fort Washington can take great care of you! Thank you so much!

October 27, 2021

Alway good service. Christine is my service person! She gets things done and she is on the ball! More

by anm72128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
Oct 27, 2021 -

Mercedes-Benz of Fort Washington responded

Thanks so much! We're glad Christine provided such excellent care while you were here for your service visit! Thank you for coming to Mercedes-Benz of Fort Washington!

Oct 28, 2021 -

anm72128 responded

Always get great service at MB Fort Washington. Never had a problem! Christine is a terrific service agent!!!

October 25, 2021

Amazing tire repair, just amazing, really amazing, the best of all tire repairs and why do I have to give you a narrative on a tire repair. More

by GRJESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasmine
Oct 25, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your amazing review! We appreciate your service and support! -Mercedes-Benz of Fort Washington

October 23, 2021

They diagnosed and fixed my car issue without any hassle They kept me I firmed throughout More

by KENNETHMURTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for the great review! We're so glad we could help you out and we hope we can be of service again in the future. Take care! - The Mercedes-Benz of Fort Washington Team

October 22, 2021

Thanks so very much for the excellent and professional service provided by the Service Department. Dedicated courteous & professional staff! Thank you! More

by MVEASEY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Mercedes-Benz of Fort Washington responded

It was our pleasure to serve you! Thank you for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Fort Washington Team

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