Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The customer service at Ft Washington is consistently fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was acknowledged. More
Very thorough and attention to details. Fair and aware of all of the needs that we had to get our van up and going. Fair and aware of all of the needs that we had to get our van up and going. More
Paul Forsythe is THE BEST! The rest of the team needs to learn from him! He’s an absolute all star, exceptional with clients, stellar problem-solver, and the ONLY reason I woul The rest of the team needs to learn from him! He’s an absolute all star, exceptional with clients, stellar problem-solver, and the ONLY reason I would buy and service my car at the dealership where he is at. If you don’t know- he is INVALUABLE! Please clone him and keep him recognized and rewarded because he is your #1 client retention asset!!! More
The repairs took longer as the parts were not in stock. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. More
I have never had an issue at Fort Washington dealership until my last service at this location. I was told that a particular service was done on my car only to find out that it was not done. Rick at the se until my last service at this location. I was told that a particular service was done on my car only to find out that it was not done. Rick at the service desk was so kind to assist me and made sure it was taken care of. I am so disappointed, but very appreciative of Rick's professionalism and kindness.. More