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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,268 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,269 reviews

August 16, 2023

Unresponsive unhelpful people. Poor repair service ; part was not onsite even though appt made month ahead. Was given rental but charged for gas even though returned w exactly same More

by MCH_HOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

August 16, 2023

Christina was as usual, outstanding! Work was done expediently and well. It's the only place I trust to work on my E350. More

by PADILLAWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
Aug 16, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad to know that Christina continues to provide you with outstanding service at Mercedes-Benz of Fort Washington. We appreciate your trust in us for maintaining your Mercedes-Benz E350! We'll see you next time!

August 16, 2023

Appointment was on time. Service writer was very clear on services being done. Car was done on time washed service finished.. I was a happy customer. More

by JLD90JAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that you had a timely and satisfactory experience with us at Mercedes-Benz of Fort Washington. Thank you for the positive feedback, we appreciate it!

August 15, 2023

Always available to help. Will not be the least expensive but you pay for what you get. Been a satisfied customer for many years (at least 20) ! More

by STEPHEN.CLINTON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Stephen, we appreciate your loyalty to Mercedes-Benz of Fort Washington over the years! Thank you for your kind feedback! We'll see you next time. Safe travels!

August 14, 2023

Love this dealership always helpful alway friendly they surpass customer service I highly recommend they don’t play games and try to up charge ppl More

by JBALDWIN1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad to know you've had consistently positive experiences at Mercedes-Benz of Fort Washington. We appreciate your recommendation and look forward to continuing our honest service for you in the future!

August 14, 2023

Knowledgeable, executed on their comments , fixed it the first time, reasonable, fair price was charged for the work More

by GREYMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our team at Mercedes-Benz of Fort Washington was able to provide you with a knowledgeable and efficient service. Thank you for your positive feedback! We'll see you next time. Safe travels!

August 11, 2023

Decided to wait vs. taking a planned loaner. The wait was shorter than I expected. More

by VCEBULAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to hear that you chose to wait and that the wait time was shorter than anticipated. Your time is valuable to us, and we're pleased that your experience was convenient. Thank you for sharing your feedback! - The Mercedes-Benz of Fort Washington Team

August 10, 2023

Thumbs up and big smiles to timley and accurate service from the service team members thrilled as always to be a customer of Mercedes Ft...Thumbs up and appreciation to Ms. Tracy for her respect to me as a More

by MGRANT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad to know that our service team, especially Tracy, provided you with timely and accurate assistance at Mercedes-Benz of Fort Washington! We appreciate your continued support as a valued customer. Safe travels in your Mercedes!

August 10, 2023

Couldn’t do enough for us! Everyone was very helpful and professional! I highly recommend them. More

by LUCY041916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney
Aug 11, 2023 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

August 10, 2023

Clean nice and great service . Just need snacks when you sitting and waiting for paperwork. More

by WLACHE10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us this five-star review and for your kind words about our service and facility at Mercedes-Benz of Fort Washington. We appreciate it! We'll see you next time!

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