Mercedes-Benz of Fort Washington

Very honest and straightforward to work with. The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, t The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, they were very supportive. We are very pleased with this dealership and their service department. More

Once again, not long after I get my car back from service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - which I was specifically charged for. This is not the first time this has happened. More

Everyone is professional, kind, and courteous. If I have any questions or concerns, they have always been addressed. If I have any questions or concerns, they have always been addressed. More

Tuan made the process easy and fun. He was very knowledgeable about the GLS and really took the time to get to know us and understand what we were looking for. He was very knowledgeable about the GLS and really took the time to get to know us and understand what we were looking for. More

Email said the wrong address for my appointment I Had to go a different location go a different location More

The show room was spotless; most important, Tommy Son is a credeit to your organization a credeit to your organization More

The dealership met my expectations as it has in the past. The problem with the tire was resolved. My need was resolved with express The problem with the tire was resolved. My need was resolved with express More

From the guys who first meet me when I drive into the drop off area to my service rep Christina to getting my car back washed the service experience at Ft Washington MB is fantastic. drop off area to my service rep Christina to getting my car back washed the service experience at Ft Washington MB is fantastic. More

As always, Fort Washington MB delivered exceptional service at my appointment. I'm so happy to have Nick as my Advisor. He's personable & takes into consideration all my concerns, which may seem unnec service at my appointment. I'm so happy to have Nick as my Advisor. He's personable & takes into consideration all my concerns, which may seem unnecessary to someone else. It's worth it to take your car to those who are experienced in repairing it. I highly recommend Fort Washington MB. 👊 More

Unprofessional, poor customer service, someone need to make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in for a simple body work and spray, my battery wasn’t dead on arrival but it’s dead when ready to pick up in service how ridiculous is that, the hey cover on my Drive side door was broken off, The back seat and back passenger door panel is full of spotted white paint, it’s either they didn’t prep properly or the body shop doesn't care because that’s a standard procedure they do everyday before spray any and every vehicle. I expect this service from a mom and pop shop not the dealership. In between someone at the collision place was driving my car for their personal use. More