Mercedes-Benz of Fort Washington

I purchased 2023 Glc 300 7/10/23 brand new. The check engine light has been on 3 times. Vehicle does not drive like a new car. The sunroof open and close on its own. The doors unlock on its own The check engine light has been on 3 times. Vehicle does not drive like a new car. The sunroof open and close on its own. The doors unlock on its own. The headlights come on and off at night on its own. The first time I took in for service they were dismissive and said they couldn’t find any issues. After two weeks of them having my car I had it for 3 days check engine light came back on, I immediately went to the dealership with the light on, the second time now they confirmed everything I’m saying. The brain of the vehicle is faulty. But at this point I don’t even want the car because it’s not what I paid for. I wanted a brand new car no issues. Instead of giving me a new car what I paid for. They gave me an option to run my credit again and trade in my car and pay more for another vehicle INSANE. Disappointed and frustrated I call MBUSA To get more information. They had no knowledge of the situation (although i was told they put a claim in). Would I purchase another MB Absolutely NOT! More

Very efficient, and courteous. The whole process was painless and went well. I would recommend others to use this service department. The whole process was painless and went well. I would recommend others to use this service department. More

Christina has been a complete pleasure to work with @ MB , Fort Wash., Pa I have to go back , end of year & I'm actually looking forward to working with her and her team again …Their all Awesome !! , Fort Wash., Pa I have to go back , end of year & I'm actually looking forward to working with her and her team again …Their all Awesome !! More

They are the best . Could’ve been happier with them and their quality work as always !! Could’ve been happier with them and their quality work as always !! More

They are great once you get a response. Very kind and warm but first you have to get them on the phone. Very kind and warm but first you have to get them on the phone. More

Frank Regalis great help! ! Informative, knowledgable, responsive, patient , pleasure to work with. Would definitely use again if needed. Thanks !! ! Informative, knowledgable, responsive, patient , pleasure to work with. Would definitely use again if needed. Thanks !! More

Very nice sales person, Noah. . Helpful management and finance team to close the deal faster. . Helpful management and finance team to close the deal faster. More

Brian Dick was great to work with! He was very thorough, responsive and helpful to my parents. He was very thorough, responsive and helpful to my parents. More

As always had a great experience once again . everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack Whitman are always go above and beyond to make sure that all my car needs are done perfectly. Please pass along my appreciation to all of their team . More

My advisor was very polite. My service was performed quick. I had a car inspection. My service was performed quick. I had a car inspection. More