Mercedes-Benz of Fort Washington

extremely positive everyone in the dealership was extremely attentive and helpful.... felt so comfortable to be in the showroom!!! it was a pleasure working with mich everyone in the dealership was extremely attentive and helpful.... felt so comfortable to be in the showroom!!! it was a pleasure working with michael liss and sara howanski!!! More

Absolutely the best experience! Q is awesome! Q helped me get my dream car. He is awesome! I highly recommend getting your next Mercedes from him at Fort Washington! From the minute I walked in Q helped me get my dream car. He is awesome! I highly recommend getting your next Mercedes from him at Fort Washington! From the minute I walked into that dealership I was treated like their only customer and they all went above and beyond to get me what I wanted at the right price. Cannot say enough awesome things! More

Sara Howanski is simply the best! Sara went above and beyond to help me purchase the car I wanted, she is a true representation of professionalism and a great embassader of the Benz br Sara went above and beyond to help me purchase the car I wanted, she is a true representation of professionalism and a great embassader of the Benz brand. She wowed Us with her display of hard work and dedication and it shouldn't go unrecognized. She catered to our busy schedule and went as far as driving to my house twice to deliver the car and the paperwork (55min each way). Thank you Sara and your team for the oustanding experience! More

Phenomenal Experience My wife and I had the pleasure of working with Chip Sunstein. This is the 2nd vehicle we have leased from him. We came in on Saturday over our miles a My wife and I had the pleasure of working with Chip Sunstein. This is the 2nd vehicle we have leased from him. We came in on Saturday over our miles and Chip worked very hard to get us a great deal and to spot the vehicle and pick it up the same day. Although the dealership closed at 6, Chip and the Finance Manager stayed until 8:00 to ensure all the paperwork was done correctly. Chip also stayed extra to make sure we understood everything that went on with the vehicle. It's been a pleasure working with the staff at Mercedes of Fort Washington and especially with Chip Sunstein. More

Perfect service for a perfect car After much car shopping in my time, going to Mercedes Benz of Fort Washington and working with Ivan and Michael was a pleasure. As I am a straight sh After much car shopping in my time, going to Mercedes Benz of Fort Washington and working with Ivan and Michael was a pleasure. As I am a straight shooter, so where these guys. They understood my needs while understanding the needs they have. Total time from looking to purchase was about 6 total hours over about a week. It went very smooth, no gotcha's at the end or surprises. When I was buying the car, Ivan kept me up to speed on what was going on as they detailed it one last time. And it looked great when I got it! The last thing why you should work with Ivan is because he goes above and beyond the normal car sales man role. E.g. For me, he met me with floor mats for my purchased vehicle which made things much easier for me. I highly recommend going to see Ivan and letting him know what you want. More

Ask for Megan McFadden I had occasion to work with Megan McFadden in my hunt for a Mercedes E350 coupe. You'll be lucky to ever find a nicer and more helpful person. If yo I had occasion to work with Megan McFadden in my hunt for a Mercedes E350 coupe. You'll be lucky to ever find a nicer and more helpful person. If you're in the area and need a Mercedes, and want to work with someone who is knowledgeable, friendly, and responds promptly, ask for Megan McFadden. More

Buying was good. Service department not so much Except for the upselling buying was mostly painless. The Service department makes department store promises with Walmart results. They tell you no a Except for the upselling buying was mostly painless. The Service department makes department store promises with Walmart results. They tell you no appointment necessary. But when you go in without an appointment the wait for even the most basic service is hours. They offer loaners, but you have to schedule weeks in advance to make sure they is one available. I work close by, so the last time I used the shuttle service. Big mistake. The last driver was anything competent. He drove like he was in a race. The whole time he was playing with his phone. At one point we drifted off the road way and he nearly hit a pedestrian waiting at a bus stop. When I complained to management I was not taken seriously. The driver overheard my complaints it sound like he was cursing me as the supervisor lead him away. I will not be using the service department anytime soon. More

Chris Striano E400 Sara Howanski was a pleasure to work with and very helpful in the process. I am happy with the lease of my 2016 E400 coupe. Sara Howanski was a pleasure to work with and very helpful in the process. I am happy with the lease of my 2016 E400 coupe. More