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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,242 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,242 reviews
August 29, 2018
Best ever The dealership is by far the best I have ever been with. The service is fair, always prompt, accompanied by a loaner and sometimes even inexpensive. The dealership is by far the best I have ever been with. The service is fair, always prompt, accompanied by a loaner and sometimes even inexpensive. More
by Robert S Balter
Verified CustomerEmployees Worked With
Toni Coilantonio
August 29, 2018
Quick , thorough and professionally done Service was done in a few hours . Waiting was made easy in a clean and comfortable customer area . Service representative was friendly and courteous Service was done in a few hours . Waiting was made easy in a clean and comfortable customer area . Service representative was friendly and courteous . Car was done within the time estimated . More
by JOHNFLUTZ64
Employees Worked With
Michael Liss
August 29, 2018
Mission accomplished Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the secon Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the second dealer I had been to for the same issue. Done! More
by LOUISCICCANTIJR
Employees Worked With
Service writer Joanne and master technician Mike.
August 29, 2018
The staff are people oriented - simple as that. From the valet, through the service manager, Joanne and John (needed some body work on my vehicle) overall impressed with their kindness, PROFESSSIONA From the valet, through the service manager, Joanne and John (needed some body work on my vehicle) overall impressed with their kindness, PROFESSSIONALISM, and simply just nice people. More
by SUSAN-BABCOCK
Employees Worked With
Joanne and John
August 29, 2018
Caring Sales People, Good Experience I would higly recommend Mercedes Benz of Ft. Washington. From the beginning they were responsive, fair in the negotation process, and a pleasure to wo I would higly recommend Mercedes Benz of Ft. Washington. From the beginning they were responsive, fair in the negotation process, and a pleasure to work with. My salesperson, Dan Lopez was great and had wonderful follow up with any hard-sell. Go see him if you are in the market for a MB vehicle! More
by LAURMCL
Employees Worked With
Dan Lopez
August 29, 2018
Renewal of service and warranty Initially it took a few weeks to get someone to respond. Finally with Rachel's help got a satisfactory reply and an extension of the contract. General Initially it took a few weeks to get someone to respond. Finally with Rachel's help got a satisfactory reply and an extension of the contract. Generally I am always very satisfied in the way this dealership has treated us (and our MB) over the years. More
by FBINTERCONSULT
Employees Worked With
Rachel (Finance) and Matt Melsheimer
August 29, 2018
Great auto and customer service. Ease of use, great customer service, beautiful facility, excellent communication and first-class service made for a wholly satisfying experience. I h Ease of use, great customer service, beautiful facility, excellent communication and first-class service made for a wholly satisfying experience. I highly recommend MB of Ft. Washington (not cheap, though, lol). More
by JEFJAX
Employees Worked With
Joanne
August 29, 2018
Excellent Customer Service I brought my car in for service, and the air condition needed the relay switch replaced. My car was ready and repairs done the same day. I also enjo I brought my car in for service, and the air condition needed the relay switch replaced. My car was ready and repairs done the same day. I also enjoyed having a loaner car. More
by Tasuber60
Employees Worked With
Michael O’Brien
August 29, 2018
The cleaness of the vehicle was the Pitts. When it comes to washing your vehicle, the service SUCKS. I received my vehicle with the right rear rim dirty. The vehicle had water spots where the v When it comes to washing your vehicle, the service SUCKS. I received my vehicle with the right rear rim dirty. The vehicle had water spots where the vehicle was not wiped dry. One of their competitors give gives your vehicle a showroom clean after it has been serviced. Not Fort Washington. I took my vehicle home and washed it myself. So do not expect much when it comes to cleaning your vehicle. I have bought three (3) new cars from Fort Washington in the past. My next car may have to be from one of their competitors. More
by ABNZ98
Employees Worked With
Michael Ferleger
August 29, 2018
Annual service and unexpected part replacement Efficient, professional, friendly. Very satisfied with dealer service. I love the car but the ongoing dealer support is the most important factor in b Efficient, professional, friendly. Very satisfied with dealer service. I love the car but the ongoing dealer support is the most important factor in buying choice. Congratulations to the Fort Washington team for a great job. More
by AWOODSIDE
Employees Worked With
Michael Liss
