Mercedes-Benz of Fort Washington

Paul Forsyth was excellent Paul Forsyth was able to help me without an actual service appointment. My key FOB needed a battery and he replaced my old battery, which corrected my Paul Forsyth was able to help me without an actual service appointment. My key FOB needed a battery and he replaced my old battery, which corrected my key FOB issue. He was very pleasant & helpful. More

Very good service. Very good service and dealing from this center.definitly recommend to others. We bought used honda and very happy with purchase. Best service. Nice d Very good service and dealing from this center.definitly recommend to others. We bought used honda and very happy with purchase. Best service. Nice dealing. More

Not impressed Came in for B4 service and to get a broken license plate holder repair (car sold to me with broken plate). Came into the dealer two week prior for a f Came in for B4 service and to get a broken license plate holder repair (car sold to me with broken plate). Came into the dealer two week prior for a flat tire and they ordered the license plate part needed. Said they would hold the part for my service in two. When arrived for my service, they said they must of sold my part and I would need to reorder and come back in for repair. I feel my time is not being respected and this was bad customer service. More

A visit at the Service Department. My latest visit was timely and efficient. I was there for inspection. I was very impressed how quickly my car was ready. The overall staff was frie My latest visit was timely and efficient. I was there for inspection. I was very impressed how quickly my car was ready. The overall staff was friendly and professional, from inception to end. More

Excellent service and great communications MB of Ft. Washington did an outstanding job of setting the appt, arranging transportation and keeping us up tp speed on the progress, work being done MB of Ft. Washington did an outstanding job of setting the appt, arranging transportation and keeping us up tp speed on the progress, work being done and time tables for when to expect completion. Even better was the follow up to make sure that were satisfied with the service performed. Great system for insuring a high level of quality service and follow up. More

Maintenance service I was happy with the service advisor and service performed They need to get more valets. This was the second time I used the service and had to wait 2 I was happy with the service advisor and service performed They need to get more valets. This was the second time I used the service and had to wait 2 weeks the first time and three weeks this time. I bought the car here because of this service. They need more drivers and cars available. More

Stress Free My salesman was Fabulous!! Top notch service. My concerns were heard and my salesman met my concerns and surpassed my expectations. As long as T Tra My salesman was Fabulous!! Top notch service. My concerns were heard and my salesman met my concerns and surpassed my expectations. As long as T Tran is available I will always be a Mercedes customer. More

Very pleasant experience dealing with the Service Dept. I have enjoyed my dealings with Mercedes Benz of Fort Washington.. especially the Service Dept. Derick WHITTMAN,, Service Manager( Super Choice ), and I have enjoyed my dealings with Mercedes Benz of Fort Washington.. especially the Service Dept. Derick WHITTMAN,, Service Manager( Super Choice ), and Paul FORSYTHE, my Service Advisor are very easy to work with. Very attentive to the customers needs. The atmosphere is efficient but relaxed and welcoming. A VERY PLEASANT EXPERIENCE! More

Mike went out of his way to find me a fabulous red Mercedes. Leonardo my salesman rushed to deliver the car in very short notice as my plans suddenly changed. I have been a satisfied and loyal customer for 20 ye Leonardo my salesman rushed to deliver the car in very short notice as my plans suddenly changed. I have been a satisfied and loyal customer for 20 years. I know Mike will get me the best price available to me. More

Undeniably a Great Experience Searching for a used car can become overbearing but once we entered the doors of Mercedes Benz dealership of Fort Washington our experience began. We Searching for a used car can become overbearing but once we entered the doors of Mercedes Benz dealership of Fort Washington our experience began. We were greeted by friendly caring customer service representatives whom went above and beyond to satisfy our needs. Our Salesman (Mohsen Mohimani) was the best, he made certain we clearly understood every detail of the 2015 ML350 and the financial aspect through Mercedes was super. We truly received an awesome deal and enjoy the compliments on our purchase. Thank you again Mercedes for deliverance of excellent service. More