Mercedes-Benz of Fort Washington

Great As I mentioned before you provide a free car wash My car didn’t require that at time of service My Cadillac deal always provides a car wash with a As I mentioned before you provide a free car wash My car didn’t require that at time of service My Cadillac deal always provides a car wash with any sevice This is done by providing a coupon for a free car wash at date if service or at a future date Thanks Mark Tucker More

Computer upgrade service For approximately 15 years, Tony Colantonio has provided me with superb service. His attention to detail assures that things will go smoothly. His e For approximately 15 years, Tony Colantonio has provided me with superb service. His attention to detail assures that things will go smoothly. His experience is of great value to the organization. More

Seat belt repair Seatbelt was repaired in an efficient and timely manner. There was some follow up paperwork which was executed by Juan Rodriguez and Frank Demario t Seatbelt was repaired in an efficient and timely manner. There was some follow up paperwork which was executed by Juan Rodriguez and Frank Demario the service was led by Derek Whitman More

GREAT! Because of the Great service I received from Tony. He takes care of my whole family, wife, son and daughter-inlaw He always have my car washed. Because of the Great service I received from Tony. He takes care of my whole family, wife, son and daughter-inlaw He always have my car washed. More

Maintenance visit I scheduled the appointment for B scheduled maintenance. Between the scheduling and the appointment, the console computer recommended adding DEF. Wh I scheduled the appointment for B scheduled maintenance. Between the scheduling and the appointment, the console computer recommended adding DEF. When I checked in, they had my service record ready, and recommended a couple of additional service items. Then they expedited us to accommodate a planned trip. More

ignorant service man Gentleman who initially waited on me was rude. He even took a bite of his oatmeal while I was standing there. Poor customer service. The woman there a Gentleman who initially waited on me was rude. He even took a bite of his oatmeal while I was standing there. Poor customer service. The woman there are very polite and have excellent customer service skills. More

Service Department Excellent service and all the service reps and staff are wonderful! The wait time was great where you can sit in massage chair and get coffee and snac Excellent service and all the service reps and staff are wonderful! The wait time was great where you can sit in massage chair and get coffee and snacks! More

Great Service!! Very responsive and professional team at Fort Washington! Finished work ahead of schedule and kept me apprised of progress throughout and took time t Very responsive and professional team at Fort Washington! Finished work ahead of schedule and kept me apprised of progress throughout and took time to explain the problem and exactly what was done for the fix. More

Joanne assisted me immediately and handled my A promptly Joanne was very helpful and assisted me immediately. She had the service performed and the work was done in a prompt manner. She had my car finished a Joanne was very helpful and assisted me immediately. She had the service performed and the work was done in a prompt manner. She had my car finished and I was on my way in no time More

Tony in service was great. Great very helpful and easy to work with. Supplied loaner car with no problem. Service was quick and efficient and was very pleased with the service e Great very helpful and easy to work with. Supplied loaner car with no problem. Service was quick and efficient and was very pleased with the service experience. More