Mercedes-Benz of Fort Washington

Excellent - top notch service from all of all staff including including check in of vehicle. Texting is a good medium to keep me posted. I generally to to local cafe to get something to eat while watin including including check in of vehicle. Texting is a good medium to keep me posted. I generally to to local cafe to get something to eat while wating and the texting keeps me up to date. More

Go to another dealership. Fast Went from being told that my car would take 3 days to getting it back 2 weeks later. Never even bothered to offer me a loaner. Went from being told that my car would take 3 days to getting it back 2 weeks later. Never even bothered to offer me a loaner. More

Aboustley wonderful experience I've had a wonderful experience with the dealership. Used car manager actually come all the way down to Massachusetts to pay me a visit and check on m I've had a wonderful experience with the dealership. Used car manager actually come all the way down to Massachusetts to pay me a visit and check on my cars. They deserve 5stars bc of the 10hours two way travel plus fantisc customer service. More

Service with a smile Very minor service but that didn't mean they treated me any less important. Always a pleasure. Even waiting for service to be completed is a nice expe Very minor service but that didn't mean they treated me any less important. Always a pleasure. Even waiting for service to be completed is a nice experience. More

Excellent My service adviser, Tony Calantonio, always makes my experience pleasant! He informs me of what services I need and what it will cost. Your facility My service adviser, Tony Calantonio, always makes my experience pleasant! He informs me of what services I need and what it will cost. Your facility is something to be proud of. Thank you More

Very easy to deal with We are very happy with the staff at fort Washington Mercedes! Everybody there treated us with respect and made car buying so easy!! I would recommend We are very happy with the staff at fort Washington Mercedes! Everybody there treated us with respect and made car buying so easy!! I would recommend this dealership to everybody!! More

Great dealership to deal with! Kevin Neumann was wonderful to deal with. He helped me find the perfect vehicle. He was patient and pleasant to deal with. Also, the dealership gav Kevin Neumann was wonderful to deal with. He helped me find the perfect vehicle. He was patient and pleasant to deal with. Also, the dealership gave us an excellent deal on a 2019 C300. More

Excellent experience Everyone was extremely helpful, courteous, and respectful, especially Jimmy. My wife and I were very impressed with the service in the details of the Everyone was extremely helpful, courteous, and respectful, especially Jimmy. My wife and I were very impressed with the service in the details of the explanations regarding the different cars we were looking at. We were given a fair trade in value for my used vehicle as well as a very fair price on a lease. We will definitely be Mercedes customers in the future More

Not totally satisfied I had my brake line change and did not receive a loner vehicle on my first day. I was also left sitting in the waiting room for hour. I was not notif I had my brake line change and did not receive a loner vehicle on my first day. I was also left sitting in the waiting room for hour. I was not notified to get a ride from your courtesy van. I finally went to your service desk and got help from a service woman. She was very helpful. It has been a horrible experience to have to wait without knowing if your getting ride home. More

2019 Mercedes Benz GLC300 This is my first luxury car. Leonardo Linares provided excellent customer service! He offered a very competitive price and personally delivered my veh This is my first luxury car. Leonardo Linares provided excellent customer service! He offered a very competitive price and personally delivered my vehicle. This was a great experience. More