Mercedes-Benz of Fort Washington

Very professional Both Brad Freymoyer and Leonardo Linares were very helpful in helping me select the right car and equipment for my needs and pricing on optional equi Both Brad Freymoyer and Leonardo Linares were very helpful in helping me select the right car and equipment for my needs and pricing on optional equipment. More

Wonderful I highly recommend Mercedes-Benz in Fort Washington everyone delivers excellent service from my sales person Rick Robbins to the people in the service I highly recommend Mercedes-Benz in Fort Washington everyone delivers excellent service from my sales person Rick Robbins to the people in the service center. Everyone makes sure I’m happy with their service More

excellent Joann is a pro. Great work on behalf of tge service team as well. I believe my chief complaint is rectified as well. Great work. Joann is a pro. Great work on behalf of tge service team as well. I believe my chief complaint is rectified as well. Great work. More

Salesman Fred and Associate Zach were fabulous. Salesman and Associate were very cordial and helpful. Took time to explain new features in the car. Happy to work with Fred again, and satisfied with Salesman and Associate were very cordial and helpful. Took time to explain new features in the car. Happy to work with Fred again, and satisfied with my purchase. More

Need improvement in the reservation process A routine yearly inspection and change of tires turned into a 2 day ordeal. Good communication by Tony was helpful but the additional warranty work sh A routine yearly inspection and change of tires turned into a 2 day ordeal. Good communication by Tony was helpful but the additional warranty work should have been factored in when the appointment was made 2 months in advance. Airbags were replaced and the routine maintenance was performed. Both of these should have been recognized by the service representative who initially made my appointment More

Inspection and service This is the best dealer, by far. Professional and caring staff and highly trained technicians. We won’t go anywhere else for sales or service. This is the best dealer, by far. Professional and caring staff and highly trained technicians. We won’t go anywhere else for sales or service. More

The overall experience was good. The overall experience was good except when we had to wait for the salesman to retrieved the car we just brought with cash. Paul seemed to disappear w The overall experience was good except when we had to wait for the salesman to retrieved the car we just brought with cash. Paul seemed to disappear without informing us of what was going on. We had to go to the information desk to have him paged. More

Not very satisfied with the overall experience There was a very back lack of communication and coordination of services and delivery of vehicle. I fee there could have been more attention to detail There was a very back lack of communication and coordination of services and delivery of vehicle. I fee there could have been more attention to detail and less confusion from staff. More

Was a nice experience The service was the first Schedule appointment and very satisfied but not very happy with the first cost I feel you offer the first appointment at yo The service was the first Schedule appointment and very satisfied but not very happy with the first cost I feel you offer the first appointment at your cost More

Had a vibration in the rear of the RV. Dealership explained the reasons for the problem and suggested solutions to fix the vibrations, they thought it was an old and out of balance tire. Al Dealership explained the reasons for the problem and suggested solutions to fix the vibrations, they thought it was an old and out of balance tire. Also an oil change. More