Mercedes-Benz of Fort Washington

service Tony and Dexter are professional and friendly making it easy and pleasant to do business with. Both went the extra mile to satisfy my problems Tony and Dexter are professional and friendly making it easy and pleasant to do business with. Both went the extra mile to satisfy my problems More

20,000 mile service Ft. Washington Mercedes, with Tony C., provided their usual excellent service. I was quoted an agreed-to price for tires, then told at checkout I qu Ft. Washington Mercedes, with Tony C., provided their usual excellent service. I was quoted an agreed-to price for tires, then told at checkout I qualified for a $75 discount. So, there's also a plus rating for integrity. More

Disappointing If it weren't for Cecil, Derek, and Xavier's professional and patient demeanor, I would have given 1 star. Between the scheduling issues and having m If it weren't for Cecil, Derek, and Xavier's professional and patient demeanor, I would have given 1 star. Between the scheduling issues and having my car returned to me not washed, it was a very disappointing experience. The 3 individuals listed above went above and beyond in their support to resolve the issues I encountered along the way, and I appreciate their help. More

New Car Purchase Mercedes Benz of Fort Washington provided excellent service and support in my first MB purchase. Rick Robins, my sales representative, was extremely Mercedes Benz of Fort Washington provided excellent service and support in my first MB purchase. Rick Robins, my sales representative, was extremely professional and attentive. More

Service B/ Inspection I would highly recommend Ft. Washington Mercedes Benz service center over all others. I have had bad experiences at other Mercedes dealerships/service I would highly recommend Ft. Washington Mercedes Benz service center over all others. I have had bad experiences at other Mercedes dealerships/service centers. The Ft. Washington dealership/service center is one of the reasons I stay with Mercedes. Always receive great service without a hassle. I have a hectic work schedule and I have very little personal time. Mercedes Ft. Washington has always made it easy for me to have my vehicle serviced, I truly appreciate the worry-free experience and the respect for my time. More

Tony and the staff were terrific Great service and complete inclusion during the service process. All choices as to work to be done disclosed before completing all done in promised ti Great service and complete inclusion during the service process. All choices as to work to be done disclosed before completing all done in promised timeframe More

Tire replacement The service reps at each step of my visit were customer satisfaction focused. This repair was covered by my wheel warranty so no price comment. The service reps at each step of my visit were customer satisfaction focused. This repair was covered by my wheel warranty so no price comment. More

Tony is the best! If you are lucky enough to get Tony as your service agent you are in for a treat. Professional and a great to work with. If you are lucky enough to get Tony as your service agent you are in for a treat. Professional and a great to work with. More

Great customer service The service was excellent and fast. Also, while you wait, they provide massage chairs, TVs, and snacks. MB treats their members great. My only issue w The service was excellent and fast. Also, while you wait, they provide massage chairs, TVs, and snacks. MB treats their members great. My only issue was the rep eating his breakfast while checking my car in. I understand it’s early, 9:30AM, but I also know that eating on the front line, while helping a customer is inappropriate. Other than that, the service and treatment was excellent! More

Sterling Service I was able to bring my Mercedes C300 without an appointment on a Saturday to Express Service. I received a quote for my broken headlight, waited only I was able to bring my Mercedes C300 without an appointment on a Saturday to Express Service. I received a quote for my broken headlight, waited only a short time, and was charged less than the quote (which was based on an hourly labor rate but the job took less than an hour). Popcorn and muffins and coffee also helped. More