Mercedes-Benz of Fort Washington

Service Prompt and courteous service. Couldn't make it any easier to have your car serviced. I would recommend it to anybody who asks thank you Prompt and courteous service. Couldn't make it any easier to have your car serviced. I would recommend it to anybody who asks thank you More

Fantastic people to work with Service here is always consistently terrific, they go out of their way to take care of there customers, weather they know you or not , that’s the sign Service here is always consistently terrific, they go out of their way to take care of there customers, weather they know you or not , that’s the sign of a great operation More

First Class Service Fort Washington Mercedes provided top notch customer service with answering my questions, addressing my concerns and maintaining communication while m Fort Washington Mercedes provided top notch customer service with answering my questions, addressing my concerns and maintaining communication while my vehicle was repaired through their collision service. From the time I arrived at the dealership to the last minute of picking up my vehicle I felt like a priority. In addition, the repair work was excellent!!! Thanks John to you and the other members of the Mercedes Team. Just Great! More

Excellent customer service, on time scheduling. Kevin has a great personality is very helpful and knowledgeable of my Benz GLS 450!!!Great person to have on your team.Purchase my car though phone co Kevin has a great personality is very helpful and knowledgeable of my Benz GLS 450!!!Great person to have on your team.Purchase my car though phone conversations. More

Tire sensor was on and I headed straight to MB of FW I have been leasing MB for over 8 years the service dept and my exceptional dealer is fantastic. I have and will continue to refer MB of FW. I have been leasing MB for over 8 years the service dept and my exceptional dealer is fantastic. I have and will continue to refer MB of FW. More

GL 450 B-service The shop personnel are friendly and helpful the guys point out to me all the problems with the car and asked me if I would have it done or not and I f The shop personnel are friendly and helpful the guys point out to me all the problems with the car and asked me if I would have it done or not and I felt like I have a choice to get the problems fixed More

Caring staff Everyone went overboard to make sure that I was given the easiest way in and out since I was walking with a cane. They were terrific!!! Everyone went overboard to make sure that I was given the easiest way in and out since I was walking with a cane. They were terrific!!! More

Warranty validation Thank you for your assistance with resolution of my SBC brake issue. Staff was courteous and very helpful. Very satisfying experience. All of your ef Thank you for your assistance with resolution of my SBC brake issue. Staff was courteous and very helpful. Very satisfying experience. All of your efforts are greatly appreciated. More

Service2010 My car is old but I continue to return to the dealer because I love their service . Anytime I have any concerns I know I can receive help from the fo My car is old but I continue to return to the dealer because I love their service . Anytime I have any concerns I know I can receive help from the folks at the dealership. More

Coolant Issues Have been having coolant issues for sometime and have had to keep topping off the coolant but they could never find a leak. Finally my heat stopped wo Have been having coolant issues for sometime and have had to keep topping off the coolant but they could never find a leak. Finally my heat stopped working and I spoke to Joanne who told me to bring the car in for a check. coolant was topped off again and heat started working. They couldn't find a leak. 3 Days later coolant light came back on> I called Joanne who said to bring it in and she made sure that a through check was done on the car. They found cracks in the coolant tubes. Joanne really took care of me. More