Mercedes-Benz of Fort Washington

Had car, we traveled! I highly recommend Mercedes Benz of Fort Washington! We drove one hundred eighty miles round trip for the EXACT car I had been looking for. The staff I highly recommend Mercedes Benz of Fort Washington! We drove one hundred eighty miles round trip for the EXACT car I had been looking for. The staff is friendly, helpful, knowledgeable, professional, and HONEST. I would purchase from them again, without hesitation. More

excellent! my vehicle was finished in a few hours which I wasn't expecting. the team working with me went above and beyond to assure me that the vehicle left the my vehicle was finished in a few hours which I wasn't expecting. the team working with me went above and beyond to assure me that the vehicle left the dealership in top notch. I love Mercedes customer service!!!!! the best I've ever experienced as a car owner. thats why I will always buy Mercedes! More

Great Experience My 2nd Time Here I saw the car I wanted online and requested more info on it and they contacted me and set up an appointment and when I pulled up they had the car out I saw the car I wanted online and requested more info on it and they contacted me and set up an appointment and when I pulled up they had the car out already for a test drive. Knocked that out and came back and did the paperwork and drove off the same day in my new car. Loved it and they even gave me a free gift for my child because my wife is expecting, which prompted my visit to get a bigger car. Thanks Ft Washington. More

Air Filter wasn't tightened onto Throttle body.. Went in for my first service 10k service on my Sprinter. Got the car back and started driving, realized that the coolant was on low so I decided to ad Went in for my first service 10k service on my Sprinter. Got the car back and started driving, realized that the coolant was on low so I decided to add some in. Once I opened the hood, I noticed the air filter hose that goes into the throttle body was completely loose! All the wires were not clipped back on where they should be. They did not top off my fluids.. they did not put the wiring back to how it should be coming out of a dealership.. and the air filter hose was completely loose.. if I wouldnt check, I couldve easily ruined my engine if debris would get into there since! More

Service B/ Inspection I would highly recommend Ft. Washington Mercedes Benz service center over all others. I have had bad experiences at other Mercedes dealerships/service I would highly recommend Ft. Washington Mercedes Benz service center over all others. I have had bad experiences at other Mercedes dealerships/service centers. The Ft. Washington dealership/service center is one of the reasons I stay with Mercedes. Always receive great service without a hassle. I have a hectic work schedule and I have very little personal time. Mercedes Ft. Washington has always made it easy for me to have my vehicle serviced, I truly appreciate the worry-free experience and the respect for my time. More

service Tony and Dexter are professional and friendly making it easy and pleasant to do business with. Both went the extra mile to satisfy my problems Tony and Dexter are professional and friendly making it easy and pleasant to do business with. Both went the extra mile to satisfy my problems More

20,000 mile service Ft. Washington Mercedes, with Tony C., provided their usual excellent service. I was quoted an agreed-to price for tires, then told at checkout I qu Ft. Washington Mercedes, with Tony C., provided their usual excellent service. I was quoted an agreed-to price for tires, then told at checkout I qualified for a $75 discount. So, there's also a plus rating for integrity. More

Disappointing If it weren't for Cecil, Derek, and Xavier's professional and patient demeanor, I would have given 1 star. Between the scheduling issues and having m If it weren't for Cecil, Derek, and Xavier's professional and patient demeanor, I would have given 1 star. Between the scheduling issues and having my car returned to me not washed, it was a very disappointing experience. The 3 individuals listed above went above and beyond in their support to resolve the issues I encountered along the way, and I appreciate their help. More

New Car Purchase Mercedes Benz of Fort Washington provided excellent service and support in my first MB purchase. Rick Robins, my sales representative, was extremely Mercedes Benz of Fort Washington provided excellent service and support in my first MB purchase. Rick Robins, my sales representative, was extremely professional and attentive. More

Tony and the staff were terrific Great service and complete inclusion during the service process. All choices as to work to be done disclosed before completing all done in promised ti Great service and complete inclusion during the service process. All choices as to work to be done disclosed before completing all done in promised timeframe More