Mercedes-Benz of Fort Washington

Overpriced Service I have purchased 5 Mercedes, two Porsches, one Audi, one Saab over the past 20 years. I have never until yesterday felt that the price of a routine s I have purchased 5 Mercedes, two Porsches, one Audi, one Saab over the past 20 years. I have never until yesterday felt that the price of a routine service was outrageous. The charge was about 3 times what I expected. It has made me now think about buying any further Mercedes vehicles. More

Service The service was quick and excellent. The service team was polite and pleasant to work with. Overall much better than Cherry Hill MB location. Thanks. The service was quick and excellent. The service team was polite and pleasant to work with. Overall much better than Cherry Hill MB location. Thanks. More

As always awesome service Joann is probably one of the best service rep at this dealership. I always get treated well here and despite spending thousands of dollars, I feel the Joann is probably one of the best service rep at this dealership. I always get treated well here and despite spending thousands of dollars, I feel the service is top notch. Kudos to their service team. More

best dealer I have been doing service with this place for a few years, and Tony was helping me all the time, all the staff are wonderful and helpful, Tony explain I have been doing service with this place for a few years, and Tony was helping me all the time, all the staff are wonderful and helpful, Tony explained to me what do i need to be done for my car, before he start .after all, this is the best dealer. More

inspection and oil change, without an appointment. It was s The visit was spur of the moment. My inspection was over due and I stopped in to see if i could get it done along with an oil change, before going to The visit was spur of the moment. My inspection was over due and I stopped in to see if i could get it done along with an oil change, before going to Florida in two days. Tony was extremely helpful and had all of the work done while I waited. There is no place like Fort Washingto MB. THANKS!!!!!!!!!!!!!!!!! More

Great Service Much better than Devon. Always happy with the service at Mercedes Fort Washington. They are attentive and thorough and help me to get in and out witho Much better than Devon. Always happy with the service at Mercedes Fort Washington. They are attentive and thorough and help me to get in and out without an issue. More

Resetting computer Efficient service representative. Express service was fast. The Brookstone chairs in the waiting room are wonderful, helped to pass the time while Efficient service representative. Express service was fast. The Brookstone chairs in the waiting room are wonderful, helped to pass the time while relaxing. great service! More

Oil leak Tony at the dealership took my complaint seriously and went way and beyond to diagnose and fix the problem . Very happy that problem fixed in a timely Tony at the dealership took my complaint seriously and went way and beyond to diagnose and fix the problem . Very happy that problem fixed in a timely fashion More

Got a car from them that said certified,but it was a lemon Do not go to this dealership it took me 1 month to purchase my car that I thought was certified but was in a car accident. They never checked car.. Do not go to this dealership it took me 1 month to purchase my car that I thought was certified but was in a car accident. They never checked car.. it had glass in it from a car accident. On the door it had white out from accident 2 places and the front bumper was jacked with black marks. The car was white.So they sold me a lemon. I had to take it back the next day. Then it took them 1 week to get the car I wanted.plus I has to put another 1500.00 down. My total down payment was 8000.00 and a 2014 CLA 250 trade with no body damage. I'll never buy a mercedes benz again. Worst experience of my life. More

It was wonderful experience It’s a pleasure coming for the service of my car. The staff is always very polite and attentive. They make you feel welcomed. They get the job done It’s a pleasure coming for the service of my car. The staff is always very polite and attentive. They make you feel welcomed. They get the job done right and on time More