Mercedes-Benz of Fort Washington

Pleasent experience, I have done business in the past, 2 prior purchases. My sales person with this purchase is what sets this experience at a higher level. Issac Marlow i I have done business in the past, 2 prior purchases. My sales person with this purchase is what sets this experience at a higher level. Issac Marlow is excellent and very knowledge, his customer service towards me will earn my business in the future! More

Good but could be better Went in for planned service visit. There was an available to the Navigation system which if they offered me I would have gotten. Second time this ha Went in for planned service visit. There was an available to the Navigation system which if they offered me I would have gotten. Second time this has happened where they have not offered something I know was available via previous communication from Mercedes. While there service is otherwise very good, this dealer only tends to mention the overly expensive additional work you need done rather than giving you all the optional things that are available so that you can pick ones you want for that visit. More

Best Service This was my cars first due service, though I had not bought my car from them. But even still my car was attended to maximum detail and every detail of This was my cars first due service, though I had not bought my car from them. But even still my car was attended to maximum detail and every detail of the service activities to be carried out was explained to me. They were more welcoming and have ample re-freshments if you are waiting for your car. I highly recommend this dealership. More

I want to buy Mercedes-Benz GLC 2019 I got a bad experience Hi my name is kaci I got a bad experience with some of the sales Because I want to buy 2019 Mercedes Benz GLC so before I come there I called Bruce Hi my name is kaci I got a bad experience with some of the sales Because I want to buy 2019 Mercedes Benz GLC so before I come there I called Bruce first He was agree for My offered ( 400$/M and 10,000 Down) When I get there after 50 mile an hour driving he was completely different I was shocked when he say you didn’t call me so I am very mad!!!!!!!!!.... More

Excellent sale service by Julian, Brad and team Extremely professional, accommodating, and courteous throughout the entire process. Made me feel welcomed and comfortable. The team was transparent a Extremely professional, accommodating, and courteous throughout the entire process. Made me feel welcomed and comfortable. The team was transparent and was able to meet my needs with a new car that I love. More

Body work and head light The dealership lost my keys to my car. They took 4 weeks for a two week job. They forgot to put a reflector on the rear of the vehicle after they said The dealership lost my keys to my car. They took 4 weeks for a two week job. They forgot to put a reflector on the rear of the vehicle after they said the car was 100% done. More

Excellent! Matthew Melsheimer, Kevin Neumann, and the team at the Ft. Washinton dealership worked hard to acquire the specific car I wanted in a very short perio Matthew Melsheimer, Kevin Neumann, and the team at the Ft. Washinton dealership worked hard to acquire the specific car I wanted in a very short period of time. Well done! More

Always made to feel special Paul Forsyth always has a smile and is eager to ensure my service issues are taken care of. Very knowledgeable and makes sure its done right the first Paul Forsyth always has a smile and is eager to ensure my service issues are taken care of. Very knowledgeable and makes sure its done right the first time every time. More

Consecutive problem Derrick Whitman by far is the best service manager and Mercedes Benz should consider him a true asset to their dealership. Patience of a saint. Derrick Whitman by far is the best service manager and Mercedes Benz should consider him a true asset to their dealership. Patience of a saint. More