Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Fort Washington
Fort Washington, PA
3,213 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,213 reviews
October 03, 2020
Disappointed this time with service. Estimate was off by $500. The service rep seemed rushed, appeared to have slight attitude when asked about the final Bill. When I picked up the car, my key was WRAPPE $500. The service rep seemed rushed, appeared to have slight attitude when asked about the final Bill. When I picked up the car, my key was WRAPPED MULTIPLE LAYERS WITH CLEAR TAPE!!!! I had to work to get all the tape off and it left a sticky residue. I tried “Goo be Gone” but that didn’t even help much. Why would you do that??!! Again, very disappointed this time. (My service person was not Ryan like it states below). I have had Derik Whitman for years and he is wonderful! Now, lately I am being shuffled around with different service people I don’t even know. More
by ANKON
Verified CustomerEmployees Worked With
Derik Whitman
Helpful October 03, 2020
The love from the Benz dealer the best Mr.Anthony took great care of me when I was there And Ms.Joanna.Very great work.. great care of me when I was there And Ms.Joanna.Very great work.. More
by ANTHONYDARBY70
Employees Worked With
October 03, 2020
Very good service and car was delivered at the promised time, courteous staff. Called up and informed car was ready and cost if service. Will use them again time, courteous staff. Called up and informed car was ready and cost if service. Will use them again More
by GMUTHUSWAMI
Employees Worked With
October 02, 2020
My salesman Quintin was more than helpful and amazing. I was only annoyed about my transportation to purchase my vehicle was super crappy 45 min drive in a Prius while purchasing an $80k+ car I expected atl was only annoyed about my transportation to purchase my vehicle was super crappy 45 min drive in a Prius while purchasing an $80k+ car I expected atleast a better pick up. I was ready to puke by time I arrived to the dealership More
by IVBEN
Employees Worked With
Other Employees :
Quintin , Dessire Cardenas, Amy Hamilton, Aaron Smith
October 02, 2020
Christina is the absolute best! You have a gem in your hands. She is the most knowledgeable, helpful, hard working person! I hope you compensate her well, she is a keeper!!! hands. She is the most knowledgeable, helpful, hard working person! I hope you compensate her well, she is a keeper!!! More
by LOVEMYSJNM
Employees Worked With
Christina Lowe
October 01, 2020
Excellent experience all around, especially during a difficult selling/customer experience environment with Covid. Will make sure to pass along referrals to this solid dealer and Team. difficult selling/customer experience environment with Covid. Will make sure to pass along referrals to this solid dealer and Team. More
by ROBERTMELCHIONNI
Employees Worked With
Other Employees :
Dessire Cardenas, Amy Hamilton, Aaron Smith
October 01, 2020
Excellent dealership with attention to detail and a responsive and courteous staff. Making an appointment is easy and they are always interested in prompt follow up afterwards responsive and courteous staff. Making an appointment is easy and they are always interested in prompt follow up afterwards More
by DRHENDLER
Employees Worked With
October 01, 2020
From the moment I walked in the door Chip Sunstein was excellent, patient, & kind. I have & will continue to recommend him and Mercedes Benz Fort Washington! Thank you excellent, patient, & kind. I have & will continue to recommend him and Mercedes Benz Fort Washington! Thank you More
by AIDANHUG
Employees Worked With
Other Employees :
Chip Sunstein , Dessire Cardenas, Amy Hamilton, Aaron Smith
October 01, 2020
Excellent response on phone to service our vehicle from out of state on same day of appointment. Linda took the appointment and was pleasant and efficient. All service were done as requested and more. out of state on same day of appointment. Linda took the appointment and was pleasant and efficient. All service were done as requested and more. More
by MARY.PARKER
Employees Worked With
Linda
October 01, 2020
Helpful, accommodating,respectful great sales agent and manager. My first time buying from Mercedes-Benz Fort Washington, I had a great experience and am very happy with my purchase manager. My first time buying from Mercedes-Benz Fort Washington, I had a great experience and am very happy with my purchase More
by JMORGENSTERN
Employees Worked With
Less , Amy Hamilton
