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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,213 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,213 reviews

November 26, 2020

Always a good experience. They are quick and courteous. Little price but what you expect for a Mercedes. My car is 2006 runs well and never been to another mechanic. More

by DENINELJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for providing us with a positive review. As a Mercedes-Benz owner it's important to us we are focused on a positive client experience - we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come.

Helpful
November 25, 2020

My experience was great. Staff was very helpful and checked on me a week after my purchase. I would recommend this dealership to my family and friends. More

by KYANNA82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake , Amy Hamilton
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Nov 25, 2020 -

Mercedes-Benz of Fort Washington responded

We're thrilled you had a pleasant positive shopping experience with us! Follow up and support are important as we know the day of purchase there is much to cover. Should you need anything else please don't hesitate to reach out.

Helpful
November 23, 2020

Excellent as always. The wait time was minimal and the loaner car process was very quick. I was kept informed of the process and recommendations for future expenses. Great showroom and service area. Every More

by MARYELLENOBRIEN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike O'Brien
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Nov 23, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for the great review Mary Ellen! We do our best to be respectful of you and your time and we're so happy to know it made a difference. We look forward to our next visit together with you!

Helpful
November 23, 2020

Dexter has been great. I had to bring my car back multiple times for the same issue and he remained patient while I was clearly frustrated. Much appreciated. Thank you! More

by MICHELLEDRAYE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
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Nov 25, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you Michelle for the positive review and your complimentary words for Dexter. We have a fantastic team! I hope we were able to resolve the service concerns for you. Please don't hesitate to reach out - we're here for you.

Helpful
November 20, 2020

The best customer service I have ever experience. Everyone there are so friendly. I would recommend everyone/anyone to come to this location to purchase a car or to get your car serviced. More

by VIVIAN.VATH95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred and Frank
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Nov 23, 2020 -

Mercedes-Benz of Fort Washington responded

Hi Vivian - thank you so much for the fantastic review. Our team works together to make sure every client who we do business with feels good about the choice to come to us. We even have some fun along the way! Thank you for noticing and thanks for taking the time to give us this review.

Helpful
November 19, 2020

Very Friendly and handled my issue as promised concerning a refund. I felt that was a game changer and showed a sense of appreciation for my business. . . More

by DENNIS.JACKSON.JHO9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
xavier lopez
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Nov 23, 2020 -

Mercedes-Benz of Fort Washington responded

Hello Dennis we're glad everything worked out. We try our best to conduct business with our clients as fairly as possible. Thank you for letting us know you had a positive experience with us and we look forward to seeing you again. Happy Thanksgiving!

Helpful
November 18, 2020

Tony in service was fantastic! Super responsive and took care of everything seamlessly. From making room in the service calendar to delivery of my car on time! More

by DBRADLEY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony S.
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Nov 18, 2020 -

Mercedes-Benz of Fort Washington responded

We love Tony too! Thank you for letting us know we're doing right by you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come.

Helpful
November 17, 2020

I went in for airbag recall. It was quick as promised and efficient. The waiting area is spacious and was good to keep social distance. More

by DSLEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2020 -

Mercedes-Benz of Fort Washington responded

We're so glad you had a pleasant service experience. We do our very best to make sure our service waiting areas are kept clean and well spaced. Thank you for your business!

Helpful
November 12, 2020

There was a scratch on the back but the the dealership took care of it till I was fully satisfied. They brought the car at home and showed great courtesy. More

by DRMSSIDDIQUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Jones
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Nov 17, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service! If there is anything we can assist you with in the future, please let us know.

Helpful
November 11, 2020

Needed quick attention for a tire problem, took care of immediately. All the people I calebin touch with were friendly, knowledgeable and helpful. Best in class! More

by BOBW8KUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
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Nov 11, 2020 -

Mercedes-Benz of Fort Washington responded

Thank you, Bob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
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