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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,231 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,231 reviews

March 14, 2024

Great Service from this dealership, Quality of work is great and the service manager is excellent More

by STRYKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Regalis
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Mar 14, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback about our Mercedes-Benz of Fort Washington team! We appreciate your support and look forward to serving you again next time!

March 14, 2024

Communication was really lacking with my service experience. I was able to get same-day service as I had a nail in my tire and had purchased a tire warranty, but had no idea that I would be there fo More

by jbgah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unable to write employees as no one warning, tags or introduced themselves
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Mar 15, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the review. We strive for clear communication and efficient service, so it's disappointing to hear about this experience. Your feedback is valuable as it helps us improve our processes and customer care moving forward. If you have any additional concerns or if you would like to discuss the situation in greater detail, please feel free to contact me directly at your earliest convenience. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

March 13, 2024

Everyone at Mercedes-Benz takes very good care of me! They are consistently efficient, thorough, and courteous. They make car maintenance and car repairs easy. You can’t ask for more than that! More

by BCBASHORE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio
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Mar 13, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington consistently provides you with efficient and courteous service. Making car maintenance easy is what we strive for! Thanks so much for the positive feedback.

March 13, 2024

I had an amazing experience at this dealership. I found the perfect car and had incredible service. Britteny is the best. More

by NIKKI23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Britteny
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Mar 13, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Nikki! We're so glad to know that you had an amazing experience at Mercedes-Benz of Fort Washington and found the perfect car. We'll pass along your kind words to Britteny!

March 12, 2024

I had a great experience with Tuan, my sales person and also a smooth process with the finance department. I will recommend this dealership to my family and friends. More

by JAYBIZFOOTDOC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan
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Mar 13, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Jay! We're delighted to know that you had a great experience with Tuan and our finance team at Mercedes-Benz of Fort Washington. Thanks for recommending us, we look forward to serving your family and friends in the future!

March 11, 2024

Great service and support from knowledgeable sales professionals, and a great financial department. I would highly recommend this dealership. More

by MSGNY1006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel five stars!
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

We're so glad to know you had a great experience with our team at Mercedes-Benz of Fort Washington! Thanks for recommending us, we appreciate your support.

March 11, 2024

It was quick as promised, <2 hr for 10k maintenance service. They don’t have shuttle services but arranged Uber drop off and pickup. More

by WENPING_LI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Wenping! It's great to know that you found our service quick and efficient at Mercedes-Benz of Fort Washington. We're glad the Uber arrangement worked out well for you! Thanks for your feedback.

March 09, 2024

Communicates well with customers and listens to their feedback and responds in a timely manner More

by PETERYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

March 08, 2024

Recently purchase a 2023 CPO S-580, trading an older S-550. The transaction went smoothly, long distance, as well as the day of delivery. All good! More

by jos131
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Spiegel, William McClennon
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Mar 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! We're glad to know that your purchase and delivery of the 2023 CPO S-580 went smoothly at Mercedes-Benz of Fort Washington. Thanks for sharing your experience with us! Safe travels on your ride!

March 08, 2024

The best service ,Tony takes good care of me . Iam in good hands . That is y I keep coming back . Just like family . More

by CARLANDIRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony C0lantanio
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Mar 08, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tony and our team at Mercedes-Benz of Fort Washington have been able to provide you with top-notch service. It's wonderful hearing how much you feel like part of the family and we look forward to seeing you again next time!

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