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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,213 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,213 reviews
April 02, 2021
Poor service, Rep told me my car couldn't be inspected although they contacted me with an inspection appt and a Service A. When I went to pick up my car I'm told they can inspect it and now I have to wai although they contacted me with an inspection appt and a Service A. When I went to pick up my car I'm told they can inspect it and now I have to wait at the dealer (which defeats the purpose of dropping it off in the first place). The kicker is that the second rep was dishonest - telling me that he tried to call me to let me know the car could be inspected. I guest the 2nd rep forgot that when you call someone there is a missed call, a voicemail.... He never called me. Liar!! More
by BKATEYES
Verified CustomerEmployees Worked With
Helpful April 02, 2021
Everything, all the service items, was done as planned in an efficient manner while I waited and enjoyed the selection of new cars available in the showroom. an efficient manner while I waited and enjoyed the selection of new cars available in the showroom. More
by RBRIER
Employees Worked With
April 01, 2021
Made the delivery of my new car easy and SAFE. Reviewed the aspects of how to use the vehicles features. Also helped me return my expiring leased vehicle back easlily. the aspects of how to use the vehicles features. Also helped me return my expiring leased vehicle back easlily. More
by DAVID L
Employees Worked With
Carla Savage
April 01, 2021
The service team was very professional and service was quick and the process was very smooth. I would highly recommend the team and would be happy to return quick and the process was very smooth. I would highly recommend the team and would be happy to return More
by KANLIJIANG
Employees Worked With
April 01, 2021
I really don’t feel like writing 25 words or more so therefore this is how I’m going to answer that question because then there will be 25 words. therefore this is how I’m going to answer that question because then there will be 25 words. More
by MJBROWN227
Employees Worked With
March 31, 2021
Brad the sales manager was the worst part of this experience, lost out on a 2 car deal because he said it was sold and I had to use a fake name and number just to get an appointment...I love my car t experience, lost out on a 2 car deal because he said it was sold and I had to use a fake name and number just to get an appointment...I love my car though and Christina, Aaron, Jake and the product specialist I believe his name was Brad as well was excellent!! More
by NPATEL219
Employees Worked With
Other Employees :
Brad the sales manager 👎🏽, Amy Hamilton, Aaron Smith
March 31, 2021
Had the vehicle in for an airbag replacement and to Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. F Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. Four stars instead of five because I couldn't connect my tablet to WiFi and only water bottles were available in the lounge, ( damned virus ! ). More
by RMEIER1
Employees Worked With
Michael checked me in, Frank checked me out.
March 31, 2021
Very courteous and professional. Made the whole experience very user-friendly. Very diligent about returning my phone calls.Always very kind and polite. Patiently explained everything about the fea experience very user-friendly. Very diligent about returning my phone calls.Always very kind and polite. Patiently explained everything about the features of the new car. More
by PEKINTEA
Employees Worked With
William McClellan
March 31, 2021
Tuan Nguyen made the experience really simple, I love my AMG GLC 43, and my experience with everyone at the dealership was exceptional, from the sales floor, finance dept rep. and even the young man that gr AMG GLC 43, and my experience with everyone at the dealership was exceptional, from the sales floor, finance dept rep. and even the young man that greeted us upon return from our test drive. Highly recommend this dealership for your next Mercedes purchase. More
by CCBLAKE21
Employees Worked With
Aaron Smith
March 30, 2021
Had a Pennsylvania State inspection for my 2017 e300 and they also corrected the recall for the communication module at the same time. I was very pleased. they also corrected the recall for the communication module at the same time. I was very pleased. More
by MLLDL0321
Employees Worked With
