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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,213 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,213 reviews

April 10, 2021

as usual excellent , I know that I can always count on Mercedes for service beyond compare. Frank as usual outdid himself greets me by name.Cree.👌 More

by LOLUYASTREB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Apr 12, 2021 -

Mercedes-Benz of Fort Washington responded

It's such a great feeling to read this review! Thank you for taking the time to leave us your feedback and five-star rating! We are so happy Frank could help you have such a positive experience! We look forward to providing awesome service for you again soon! - Mercedes-Benz of Fort Washington

April 09, 2021

I was pleased with the ease with which I made my reservation for my yearly maintenance and for my pick-up of a learner car for the day. Service representatives were efficient and pleasant. More

by CHOCKBT422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Schlosser was very helpful and pleasant with my loaner car. Thank you!
Apr 09, 2021 -

Mercedes-Benz of Fort Washington responded

So glad to hear our team stepped up and provided a five-star experience! Thank you for your confidence and for choosing Mercedes-Benz of Fort Washington! We hope you come to see us again soon!

April 08, 2021

Wonderful service from drop off to pick up. Great communications and friendly employees. Everyone I came in contact with was very accomodating. Very pleasant experience More

by funnygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Apr 09, 2021 -

Mercedes-Benz of Fort Washington responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Fort Washington team!

April 07, 2021

Courteous, friendly, and very emphatic . I am a returning customer and this is my second car in 13 years. The previous one was also a used car and the car is still operating. I needed more spec on this purch More

by BSTEGOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Walker, William McLennon
Apr 07, 2021 -

Mercedes-Benz of Fort Washington responded

We are so pleased to hear our team took such great care of you during your purchase! Thank you for the wonderful review and five-star rating! We appreciate your business and hope you love your new-to-you car! Take care! - Mercedes-Benz of Fort Washington

April 07, 2021

I was charged an extremely excessive amount of $521.00 for heater blower part. I had requested a less expense option such as Re-man More

by PETERSONKEVIN96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dexter Bridges
April 07, 2021

I did not receive the inspection results for tires and brakes, etc. I called the same day the car was picked to have them sent and still have not received them. More

by CML_0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Mercedes-Benz of Fort Washington responded

Hello - thank you for the review. I would like to assist in getting your inspection results to you. Please reach out to me with your name and email address and I'll have your Service Advisor get in contact with you. Respectfully, Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

April 06, 2021

Don’t need to spend any more time or effort on this issue thank you if you’d like to call and discuss my reading on this dealership you certainly can thanks again have a good day More

by VJMEROLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2021

As always very professional, excellent and personal. Our car was clean and waiting for us. We were kept updated on our he work progress. Rental was provided More

by CAROLLIEBERMAN8104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Fort Washington responded

We appreciate your business and your review! Thanks from the Mercedes-Benz of Fort Washington Team!

April 02, 2021

I was advised several months ago to have my airbag replaced but, because of Covid, I waited until I felt safer. I need not have been concerned. The service was efficient and professional, the waiting More

by EHWILLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hamilton
Apr 02, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear you feel safe coming to have services performed by our team! Thank you for this awesome review! It's so nice to hear we've achieved our goal of providing five-star customer service! We'll see you at your next service visit! - Mercedes-Benz of Fort Washington

April 02, 2021

Experience overall has been great every time im there! Gonna be a Fort Washington Mercedes Benz customer forever as long they continue the great service. More

by M.PIACITELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
Apr 02, 2021 -

Mercedes-Benz of Fort Washington responded

We are thrilled to hear that we have earned your loyalty as a forever customer! We will strive to continue that same great service.

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