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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,250 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,250 reviews

May 10, 2024

This was my first time taking my car to get serviced. I was kind of lost in the beginning, but somebody greeted and help me out. I’ve been having issues with my back up camera and Nick took care of it fo More

by LEARY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 10, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a positive first service experience with us at Mercedes-Benz of Fort Washington. It's great that Nick was able to assist and explain the repair process for your back-up camera! We'll take note about the phone chargers - thanks for letting us know.

May 10, 2024

Good experience for my first service visit. Check in and the loaner car process went smoothly. More

by KCC7707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Lowe
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May 10, 2024 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

May 10, 2024

Rick continues to be knowledgeable about my MB service needs. He explains exactly what is required in a way that I can understand. He is welcoming, friendly, and efficient. Thank you, Rick More

by JACQUELINE.SZOSTAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Mercedes-Benz of Fort Washington responded

Jacqueline, it's great to know that Rick has been able to assist you effectively with your Mercedes-Benz service needs. We appreciate the kind words and we'll be sure to pass them along!

May 10, 2024

Jessica was an excellent associate. She was the perfect one to demonstrate the features on our 2021 Hyundai Santa Fe Calligraphy. The process was seamless. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Pasquale
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May 10, 2024 -

Mercedes-Benz of Fort Washington responded

George, we're glad to know Jessica provided you with excellent service at Mercedes-Benz of Fort Washington. Enjoy your 2021 Hyundai Santa Fe Calligraphy!

May 09, 2024

Comfortable environment. Nick was awesome with addressing all my concerns and needs. The service team finished my car in a timely manner. I’m always happy leaving the deale More

by TAMIKA.GREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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May 09, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a comfortable experience at Mercedes-Benz of Fort Washington and that Nick was able to address all your concerns. We strive for timely service, so it's great to see we hit the mark! Thanks for sharing your positive feedback.

May 08, 2024

Timely professional service. Impressive in and out for dropping off and picking up. Good communications about progress and issues More

by SCUL7122
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you found our service at Mercedes-Benz of Fort Washington timely and professional. Thanks for the positive feedback and please don't hesitate to reach out if we can be of assistance again in the future!

May 07, 2024

I showed up at 2:45pm on a Saturday with a rapidly deflating tire, no appointment. Phil, the service advisor got me right in, the tire was in stock. I was on my way home within 90 mins. Great service! More

by SPEEDBIRD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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May 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! We're glad to have been able to assist you promptly, especially in such an urgent situation! It's great that Phil and our team at Mercedes-Benz of Fort Washington could help. Safe travels on your newly serviced tires!

May 07, 2024

Very friendly and efficient service workers and didn’t have to wait for the rental car loaner! More

by TDZ.COAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 08, 2024 -

Mercedes-Benz of Fort Washington responded

Hi! That's fantastic to hear! We're thrilled that you had such a positive experience with our service team and that you didn't have to wait for your rental car loaner at Mercedes-Benz of Fort Washington. We aim to make every interaction as smooth and efficient as possible for our valued customers.

May 06, 2024

Very helpful and accommodating. Went above and beyond to make my visit as painless as possible. More

by ZINA1771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Mercedes-Benz of Fort Washington responded

Zina, thank you for choosing us! We'll see you next time. Safe travels! - The Mercedes-Benz of Fort Washington Team

May 06, 2024

I hate this type of review. You are waisting my time. My service experience was GREAT. HOW MUCH MORE DO YOU NEED? JG II More

by JAYGRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Fablous
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May 06, 2024 -

Mercedes-Benz of Fort Washington responded

Jay, we appreciate your feedback and are glad to know that you had a great service experience at Mercedes-Benz of Fort Washington. We value your time, so thank you for taking the moment to share this with us! Safe travels!

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