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Mercedes-Benz of Fort Myers - Service Center
Fort Myers , FL
183 Reviews
183 Reviews of Mercedes-Benz of Fort Myers - Service Center
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January 27, 2019
Service Excellent service and cortesy Jay took care of my problem with professionalism. My car no longer has the problem l came in Roth. A loaner was provi Excellent service and cortesy Jay took care of my problem with professionalism. My car no longer has the problem l came in Roth. A loaner was provided More
by Topdown stan
Employees Worked With
Jay
January 26, 2019
Service not completed. Dec 2018 I scheduled an appointment to take advanage of Mercedes special to update my nav. After waiting an hour or so I was told it would take longe Dec 2018 I scheduled an appointment to take advanage of Mercedes special to update my nav. After waiting an hour or so I was told it would take longer to down load. I was given a loaner . Later in the day Cody called and said they would need the car overnight. The next day Cody called and said the program would not download. Cody said he would call me the first of Jan and that due to my incovincie FMM would not charge me for the upgrade. I have not been contacted. Richard Carnahan . More
by 1234
Employees Worked With
Cody
January 24, 2019
Dean, Service Representative The Service Department is expedient and very thorough. Dean, who is our service representative, is knowledgeable about our E300. The best part of the The Service Department is expedient and very thorough. Dean, who is our service representative, is knowledgeable about our E300. The best part of the service is that we bought the prepaid maintenance agreement and the prepaid tire agreement. What a blessing that was!!!!! The free car wash is always nice. More
by CarolMB
Employees Worked With
Dean
January 15, 2019
it was great Mr James Caissie was extremely helpful and very knowledgeable would recommend him to anyone, i am completely satisfied with the service and look forwa Mr James Caissie was extremely helpful and very knowledgeable would recommend him to anyone, i am completely satisfied with the service and look forward to having my Mercedes service there in the future. More
by grumpy
Employees Worked With
Mr James Caissie
January 10, 2019
Love this dealership Great service! My service advisor was Jay everything was done as promised he's excellent he follows up and I wouldn't go anywhere else. Excellent serv Great service! My service advisor was Jay everything was done as promised he's excellent he follows up and I wouldn't go anywhere else. Excellent service 5 + Stars More
by Kay
Employees Worked With
Jay Lineberry
January 09, 2019
Great Service Our service adviser (Adam) was great and took care of a flat tire with no appointment on a busy Monday. I always have my car serviced there because A Our service adviser (Adam) was great and took care of a flat tire with no appointment on a busy Monday. I always have my car serviced there because Adam is always very professional and helpful. More
by Rick
Employees Worked With
Adam Barton
January 08, 2019
New tire I had my car towed in because of a flat tire. It was about 4 pm and they were able to turn around the car in about 2 hours. They did what they said th I had my car towed in because of a flat tire. It was about 4 pm and they were able to turn around the car in about 2 hours. They did what they said they would do at the price they said. More
by Pat
Employees Worked With
Cody Clemons - service advisor
December 26, 2018
Above and beyond customer service!! Great Customer Service... Even did optional work at no charge. The car was washed and ready to go at the end of the day!! Thank you, Domnick M. Great Customer Service... Even did optional work at no charge. The car was washed and ready to go at the end of the day!! Thank you, Domnick M. Minella More
by dminella
Employees Worked With
Adam Barton , Service Advisor
December 14, 2018
Diagnosis and Service Visit 12/6/18 Worked with Cody Clemons for the problem diagnosis and service visit to get the issue fixed. What a pleasant experience. Very courteous staff, and ver Worked with Cody Clemons for the problem diagnosis and service visit to get the issue fixed. What a pleasant experience. Very courteous staff, and very informative; kept me apprised and completed the work promptly and efficiently with no surprises. Great Job! DN More
by DN
Employees Worked With
Cody Clemons
December 12, 2018
Prompt attention when I called for service. Expirience a very Good service. courtious Service manager when we talk on the phone explained me in detail about my concern.. handle it in a good mann Expirience a very Good service. courtious Service manager when we talk on the phone explained me in detail about my concern.. handle it in a good manner More
by Irisb
Employees Worked With
Tim
